Operations Automation Engineer (Python & AI)

Grab; Petaling Jaya; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits

Parental leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork hours

Job summary

Grab is seeking a Business Intelligence & Operations Solution specialist to design, build, and maintain automation pipelines for Malaysian Operations. You will streamline workflows, ensure data flows into your solutions, and own end-to-end delivery from scoping bottlenecks to deployment.

You will work closely with the BIOS team, deepen expertise in solution architecture, and apply AI tools to real operational challenges. This onsite role is based at the Petaling Jaya office.

Qualifications

• Bachelor's degree in a quantitative or technical field such as Mathematics, Science, Engineering, or a related discipline.
• At least 1 year of professional experience in Python programming.
• Experience engaging with AI tools to enhance productivity and workflows.
• Working knowledge in SQL for data extraction and management.
• Practical understanding of REST APIs, Webhooks, JSON handling, and connecting disparate tools programmatically.

Responsibilities

• Analyze existing operational processes to identify inefficiencies and areas for improvement.
• Map operational workflows and write custom scripts to connect systems and automate manual tasks to enhance operational efficiency.
• Utilize Python to automate repetitive tasks and processes, ensuring solutions are robust, scalable, and maintainable.
• Write optimized SQL queries to fetch, transform, and feed operational data directly into scripts and automated workflows.
• Document all operational processes, including design, development, and implementation phases.
• Create comprehensive user guides and technical documentation to support the deployment and maintenance of solutions.
• Work closely with stakeholders within MY Operations to understand their needs and develop tailored solutions.
• Provide ongoing support and troubleshooting for existing solutions.

Skills

REST APIs

JSON handling

Python

AI tools

SQL

Education

Bachelor's degree in quantitative or technical field

Tools

Codex

Claude Code

Cursor

Version control

APIs

Webhooks

Scripting

System integration

Workflow automation

Job description

Grab is seeking a Business Intelligence & Operations Solution specialist to design, build, and maintain automation pipelines for Malaysian Operations. You will streamline workflows, ensure data flows into your solutions, and own end-to-end delivery from scoping bottlenecks to deployment.

You will work closely with the BIOS team, deepen expertise in solution architecture, and apply AI tools to real operational challenges. This onsite role is based at the Petaling Jaya office.