Operations & Workforce Coordinator

TimesConsult; Kuala Lumpur; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Annual Leave

EPF

SOCSO

EIS

Medical and Hospitalisation Leave

Overtime Pay

Job summary

Jora Malaysia is seeking an Operations Coordinator to manage travel and accommodation for employees and contractors, coordinate rosters, and handle a variety of logistics tasks.

You will work with internal and external stakeholders to resolve challenges, maintain accurate records, and support reporting and process improvement to boost operational efficiency.

This role emphasizes meticulousness, strong communication, and a collaborative team spirit to deliver reliable service during busy periods.

Qualifications

• Proven ability to manage multiple priorities and meet deadlines in a fast-paced operational environment.
• Strong customer-focused approach with a genuine commitment to supporting employees and achieving successful operational outcomes.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong attention to detail with a consistent focus on accuracy, quality, and compliance.

Responsibilities

• Coordinate travel and accommodation arrangements for employees and contractors, ensuring their requirements are managed efficiently.
• Manage roster adjustments, workforce movements, and a range of operational and logistics-related requests.
• Work closely with internal and external stakeholders to resolve operational challenges and achieve positive outcomes for employees and customers.
• Maintain accurate records and ensure compliance with relevant processes, policies, and operational requirements.
• Assist with reporting, process improvement initiatives, and activities that support operational efficiency and excellence.
• Contribute to a supportive and collaborative team environment, including providing additional assistance during busy or high-demand periods.

Skills

Multi-tasking

Customer focus

Communication

Stakeholder management

Attention to detail

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Coordinate travel and accommodation arrangements for employees and contractors, ensuring their requirements are managed efficiently.

Manage roster adjustments, workforce movements, and a range of operational and logistics-related requests.

Work closely with internal and external stakeholders to resolve operational challenges and achieve positive outcomes for employees and customers.

Maintain accurate records and ensure compliance with relevant processes, policies, and operational requirements.

Assist with reporting, process improvement initiatives, and activities that support operational efficiency and excellence.

Contribute to a supportive and collaborative team environment, including providing additional assistance during busy or high-demand periods.

Requirement

• Coordinate travel and accommodation arrangements for employees and contractors, ensuring their requirements are managed efficiently.

• Manage roster adjustments, workforce movements, and a range of operational and logistics-related requests.

• Work closely with internal and external stakeholders to resolve operational challenges and achieve positive outcomes for employees and customers.

• Maintain accurate records and ensure compliance with relevant processes, policies, and operational requirements.

• Assist with reporting, process improvement initiatives, and activities that support operational efficiency and excellence.

• Contribute to a supportive and collaborative team environment, including providing additional assistance during busy or high-demand periods.

Responsibility

• Proven ability to manage multiple priorities and meet deadlines in a fast-paced operational environment.

• Strong customer-focused approach with a genuine commitment to supporting employees and achieving successful operational outcomes.

• Excellent communication, interpersonal, and stakeholder management skills.

• Strong attention to detail with a consistent focus on accuracy, quality, and compliance.

Benefits

• Annual Leave
• EPF
• SOCSO
• EIS
• Medical and Hospitalisation Leave
• Overtime Pay