Operations Performance Lead

Nokia Solutions and Networks Sdn Bhd; Malaysia; On-site; MYR 70,000 - 110,000; Full time

Job summary

Nokia Solutions and Networks Sdn Bhd in Malaysia is seeking a Business Operations Manager to drive operational efficiency across Service Delivery Orgs, analyze performance data, and prepare materials for presentations. You will collaborate with cross-functional teams to improve processes and maintain robust reporting systems.

You must have a Bachelor's degree in Business Administration or related field and at least 5 years of experience in business operations, preferably in technology or

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Minimum 5 years experience in business operations, preferably in technology or telecom.
• Strong data interpretation and decision-making abilities.
• Excellent written and verbal communication; ability to influence stakeholders.

Responsibilities

• Provide operational support and guidance to Service Delivery Orgs, ensuring efficient and effective processes.
• Track and interpret performance metrics, identifying areas for improvement and optimization.
• Prepare and deliver engaging S&D team presentations, communicating key insights and strategies.
• Assist with all-hands meetings, coordinating activities and ensuring a well-organized agenda.
• Collaborate with cross-functional teams to align on business goals and maintain seamless operations.
• Develop and maintain robust reporting systems to monitor and analyze key performance indicators.
• Identify process inefficiencies and implement process improvements to enhance productivity and efficiency.
• Liaise with internal and external stakeholders, gathering feedback and requirements for continuous improvement.
• Stay updated on industry trends and best practices, applying them to enhance business operations.
• Ensure compliance with company policies and procedures, maintaining a professional and organized work environment.

Skills

Analytical skills

Excellent communication

Excel & PowerPoint

Independent multitasking

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

PowerPoint

Job description

Nokia Solutions and Networks Sdn Bhd in Malaysia is seeking a Business Operations Manager to drive operational efficiency across Service Delivery Orgs, analyze performance data, and prepare materials for presentations. You will collaborate with cross-functional teams to improve processes and maintain robust reporting systems.

You must have a Bachelor's degree in Business Administration or related field and at least 5 years of experience in business operations, preferably in technology or