Operations Manager — AI × e-Commerce (Build a Team That Wins)

Awesomeree AI; Kuala Lumpur; On-site; MYR 73,000 - 100,000; Full time

Job summary

Awesomeree AI is an AI-powered e-commerce company building and growing products across Shopee and TikTok Shop. We use AI to research faster, analyse deeper, and turn good ideas into better commercial decisions.

Your mission: lead a small e-commerce team and turn daily decisions into profitable growth. Pricing, ads, listings, stock, deadlines, and the people connecting them—you’ll keep the whole operation moving. This is a full-time, on-site role at Jalan Ipoh, Kuala Lumpur.

Qualifications

• Organised, direct and fair work style.
• Decisive with good judgment and follow-through.
• Keen to use AI to improve operations.

Responsibilities

• Lead our e-commerce executives: set priorities, assign owners and deadlines.
• Coach better judgment through regular one-to-ones with clear feedback.
• Turn a long task board into a focused plan and drive execution.
• Check outcomes: a price change is live, a listing is correct, improvements work.
• Work with the Managing Director; bring options, recommendations and decisions when needed.

Job description

Operations Manager — AI × e-Commerce (Build a Team That Wins)

Let’s skip the part where we pretend this is a normal Operations Manager job.

There are stores to grow. Products to launch. A team with potential. And hundreds of decisions that separate a busy business from a brilliant one.

Bring the judgment to know what matters. The backbone to hold standards. And the energy to make a team move.

Awesomeree AI is an AI-powered e-commerce company building and growing products across Shopee and TikTok Shop. We use AI to research faster, analyse deeper, and turn good ideas into better commercial decisions.

Your mission: lead a small e-commerce team and turn daily decisions into profitable growth. Pricing, ads, listings, stock, deadlines, and the people connecting them—you’ll keep the whole operation moving.

This is a full-time, on-site role at Jalan Ipoh, Kuala Lumpur.

What You’ll Actually Own

The Team That Makes It Happen

Lead our e-commerce executives: set priorities, assign clear owners and deadlines, and raise the standard of their work.

Develop the people behind the results. Hold regular one-to-ones, coach better judgment, and address repeat mistakes early with clear feedback, support, and a date to review progress.

Turn a long task board into a focused plan. Know which problems affect sales, profit, stock, or customers—and get the right people moving.

Check the actual result. A price change should be live, a listing should be correct, and an agreed improvement should be working.

Work directly with the Managing Director. Make routine decisions within agreed limits. For important exceptions, bring the options, your recommendation, and what needs a decision. Keep the team clear on the latest agreed rules.

Shopee, TikTok & Profitable Store Performance

Oversee daily marketplace operations across our stores, from pricing and promotions to listing quality, ad performance, and new-product readiness.

Challenge decisions using sales, conversion, ROAS, stock availability, and profit margin. Know when to scale, repair, test, or stop.

Protect the money behind each order. Check buyer prices, platform charges, vouchers, confirmed co-funding, product costs, ad spend, and returns or refunds. Keep channel-specific pricing rules clear and check the margin before scaling.

Get the team ready for campaign days: the right offer, working listings, sensible ad spend, available stock, and a clear follow-up plan.

Stock, Handoffs & Getting Things Finished

Review replenishment proposals against current stock, incoming orders, demand, and supplier lead times. Use fresh data for the exact product variation and confirm what is available, reserved, or incoming. Keep healthy products available while watching cash tied up in slow movers.

Coordinate purchasing, warehouse, creative, and IT colleagues so the work moves from decision to delivery.

Own follow-ups through completion. Give each blocker an owner, each important task a next step, and each handoff a clear way to confirm success.

AI as Your Operating Advantage

Use premium AI tools to analyse reports, spot unusual numbers, prepare action plans, and improve repeatable workflows.

Check the underlying evidence before acting. Spot stale reports, mismatched figures, and failed automations; work with IT to fix the cause and verify the result. Your judgment decides what happens next.

Build simple systems that help the team make better decisions and move faster as the business grows.

How We’ll Measure Success

The team knows what matters and delivers important work on time.

Store decisions support profitable sales, with pricing errors and avoidable stock problems caught earlier.

Campaigns and product launches arrive ready to sell.

Problems get resolved across departments, and routine work progresses without the founder chasing every step.

Your short weekly scorecard makes sales, profit, stock availability, and overdue priorities easy to understand, with clear causes and next actions.

You’re Probably Right For This If

You are organised, direct, and fair. People know what you expect, and you help them get there.

You enjoy making decisions, spotting gaps, and following through. You can stay calm when campaign day has other plans.

You are curious about AI and keen to use it well. We’ll help you build that skill.

You can work full-time on-site at Jalan Ipoh, Kuala Lumpur.

This Role Is NOT For You If

You are happiest collecting updates while someone else makes every decision.

You celebrate sales numbers without checking the margin, or accept a “done” label without checking the result.

You love making plans but lose interest in the follow-through.

What You Get (Besides Bragging Rights)

RM6,500–RM9,000 per month, based on experience and what you can actually deliver.

A real team to lead and meaningful ownership of the e-commerce operation.

Premium AI tools and practical training that make you faster, sharper, and more valuable throughout your career.

Direct access to decision-makers, fast feedback, and room to put strong ideas into action.

The chance to build the operating playbook at the intersection of commerce, people, data, and AI.