Marketplace Growth & Automation Specialist

EPOS Pte. Ltd.; Kuala Lumpur; Presencial; MYR 60.000 - 100.000; Jornada completa

Descripción de la vacante

EPOS Pte. Ltd. is seeking an Online Marketplace Operations Specialist to drive growth across Shopee, Lazada, TikTok Shop and other channels.

The role focuses on optimizing listings, pricing, promotions, and stock while leveraging AI tools to scale operations and improve efficiency. You will own performance metrics, build dashboards, and collaborate with supply chain, customer service, finance, marketing and product teams to ensure campaigns run smoothly and fulfilment readiness in a dynamic

Formación

• 3+ years experience in eCommerce / Marketplace Operations.
• Strong commercial mindset with proven sales growth.
• Data-driven and proficient in Excel and BI dashboards.
• Fast-moving, entrepreneurial mindset.
• Strong stakeholder management skills.

Responsabilidades

• Own monthly revenue, traffic, conversion and profitability targets.
• Plan and execute platform campaigns (9.9, 10.10, 11.11 etc.).
• Improve AOV, repeat purchase and category growth.
• Ensure accurate listings, pricing, promotions and stock availability.
• Manage platform health metrics, seller performance and customer ratings.
• Optimize store merchandising and product discoverability.
• Build daily / weekly dashboards for sales and channel performance.
• Analyse traffic sources, SKU movement, campaign ROI and competitor actions.
• Provide insights and action plans to management.
• Introduce AI tools to improve operations productivity.
• Automate reporting workflows and repetitive tasks.
• Implement AI chat support / content generation / forecasting where relevant.
• Work closely with supply chain, customer service, finance, marketing and product teams.
• Ensure smooth execution of campaigns and fulfilment readiness.

Conocimientos

Marketplace operations

Data-driven decisions

Excel / BI dashboards

Campaign planning

Stakeholder management

Herramientas

Excel

BI dashboards

Descripción del empleo

EPOS Pte. Ltd. is seeking an Online Marketplace Operations Specialist to drive growth across Shopee, Lazada, TikTok Shop and other channels.

The role focuses on optimizing listings, pricing, promotions, and stock while leveraging AI tools to scale operations and improve efficiency. You will own performance metrics, build dashboards, and collaborate with supply chain, customer service, finance, marketing and product teams to ensure campaigns run smoothly and fulfilment readiness in a dynamic