Operations Manager

Lestari Hills; Kuala Lumpur; On-site; MYR 42,000 - 54,000; Full time

Job summary

Lestari Hills in Kuala Lumpur is seeking an experienced operations leader to direct day-to-day food and beverage activities across front-of-house and back-of-house, ensuring efficient workflows, high service standards, and smooth business performance from opening through closing.

The role requires 3–5 years in F&B operations, a solid understanding of FOH/BOH workflows, strong problem-solving, communication and organizational skills, and on-site presence during opening, closing and peak hours.

Qualifications

• 3–5 years of experience in food and beverage operations.
• Strong understanding of FOH and BOH workflows.
• Experience supervising employees and coordinating daily operations.
• Strong problem-solving, communication, and organisational skills.
• On-site availability during opening, closing and peak hours.

Responsibilities

• Lead day-to-day F&B operations across front-of-house and back-of-house.
• Supervise employees, schedule staff, and manage daily workflow.
• Oversee food and beverage tenant operations.
• Manage end-to-end operational workflows from cleaning to order fulfilment and closing.
• Resolve on-site issues and ensure smooth daily operations.
• Be on-site during opening, closing and peak hours.

Skills

FOH workflows

BOH workflows

Staff supervision

Staff scheduling

Operational coordination

Problem solving

Communication skills

Organisational skills

Job description

Lead day-to-day food and beverage operations across front-of-house and back-of-house functions, ensuring efficient workflows, high service standards and smooth business performance from opening through closing.

Key responsibilities

Manage front-of-house and back-of-house operations.

Supervise employees, coordinate staff scheduling and manage daily workflow.

Coordinate and oversee food and beverage tenant operations.

Manage end-to-end food and beverage operational workflows, from cleaning services through order fulfilment and closing procedures.

Resolve on-site operational issues and ensure smooth daily operations.

Be on-site during opening, closing and peak operating hours.

What we're looking for

Minimum 3–5 years of experience in food and beverage operations.

Strong understanding of front-of-house and back-of-house workflows.

Experience supervising employees, managing schedules and coordinating daily operations.

Strong problem-solving, communication and organisational skills.

Ability to work on-site during opening, closing and peak operating hours.