Operations Manager

Michael Page; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial services organization is looking for an Operations Manager to oversee daily operations including trade processing, settlements, and reconciliations. The ideal candidate will have at least 5 years of experience in the Brokerage and Finance industry, a degree in a related field, and must be able to read and speak Mandarin. This role offers a competitive salary and opportunities for professional growth in a collaborative environment.

Benefits

Competitive annual salary

Permanent role in financial services

Opportunities for professional growth

Qualifications

• 5 years' relevant experience in Brokerage & Finance industry.
• 1 year of people management experience preferred.
• Operational expertise in lifecycle trade support flow and settlement.

Responsibilities

• Perform daily operational BAU including trade processing and settlements.
• Ensure timely and accurate settlement instructions.
• Liaise with departments to ensure compliance.

Skills

Operational subject matter expertise

Proactive identification of streamlined processes

Ability to read and speak Mandarin

Education

Diploma or University degree in Finance, Business Administration, Economics

Job description

• Perform daily operational BAU consisting of but not limited to trade processing, trade settlements, trade reconciliation, corporate actions exercise, and all other operation matters which may relate to any products offered by the Company.
• Check and verify all trade transactions are completed; settlements instructions are processed in a timely and accurate manner.
• Review all trade matching reports and ensure all failed trades are promptly resolved.
• Ensure funding sufficiency for trade settlement.
• Processing of Settlement/Corporate action events in an accurate, timely manner and adhere to deadlines.
• Reconciliation trade/shares, corporate actions.
• Liaise closely with relevant departments and stakeholders to ensure compliance in all operational areas.
• Interpret data and make necessary recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage the escalation and seek to resolve all requests/inquiries/issues/errors, identify policy gaps and formulate policies to streamline processes.
• Involved in cross functional projects which may require operations involvement in the process.
• Participate in other projects, new products and other initiatives including take up ad hoc tasks as required.
• To support any group initiatives and projects.
• Any other duties as assigned by the CEO.

• Perform daily operational BAU consisting of but not limited to trade processing, trade settlements, trade reconciliation, corporate actions exercise, and all other operation matters which may relate to any products offered by the Company.
• Check and verify all trade transactions are completed; settlements instructions are processed in a timely and accurate manner.
• Review all trade matching reports and ensure all failed trades are promptly resolved.
• Ensure funding sufficiency for trade settlement.
• Processing of Settlement/Corporate action events in an accurate, timely manner and adhere to deadlines.
• Reconciliation trade/shares, corporate actions.
• Liaise closely with relevant departments and stakeholders to ensure compliance in all operational areas.
• Interpret data and make necessary recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage the escalation and seek to resolve all requests/inquiries/issues/errors, identify policy gaps and formulate policies to streamline processes.
• Involved in cross functional projects which may require operations involvement in the process.
• Participate in other projects, new products and other initiatives including take up ad hoc tasks as required.
• To support any group initiatives and projects.
• Any other duties as assigned by the CEO.

Career ProgressionExposure to stakeholders

A successful Operations Manager should have:

• Diploma or University degree in Finance, Business Administration, Economics or related disciplines.
• 5 years' relevant experience within the Brokerage & Finance industry, preferable with 1 year people management experience.
• Operational subject matter expertise in lifecycle trade support flow, settlement, transaction processing and reconciliations in Securities listed on local and foreign exchanges.
• Able to read and speak Mandarin to support Greater China. (MUST HAVE)
• Proactive approach to identify opportunities to streamline and automate processes.

The company is a large organization within the financial services industry, committed to providing innovative banking and financial solutions. It focuses on delivering exceptional service and maintaining operational excellence.

• Competitive annual salary ranging from MYR 7,500-9,000.
• Permanent role within a respected financial services organization.
• Opportunities for professional growth and career development.
• A chance to work in a collaborative and innovative work environment.

This is a fantastic opportunity for an experienced Operations Manager to make an impact in the financial services industry. Apply now to take the next step in your careers.

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