Operations Lead

SOCOE SDN. BHD.; Miri; On-site; MYR 27,000 - 45,000; Full time

Job summary

SOCOE SDN. BHD. is seeking an Operations Support staff to assist the Direct Manager with daily tasks, data migration, and documentation. You will coordinate with the team to ensure smooth operations and timely completion of assigned duties.

The role involves handling office tasks, responding to client questions, and assisting in asset management while upholding confidentiality and high work ethics. Based in Miri, this on-site position requires teamwork and reliability.

Qualifications

• Performs daily operations under direct supervision.
• Maintains accurate data entry and filing.
• Supports team with document preparation and data migration.
• Communicates effectively with managers and colleagues.

Responsibilities

• Perform daily tasks assigned by Manager or Assistant Manager.
• Handle office duties including filing, printing, deliveries and asset management.
• Respond to client inquiries with accurate information about products and services.
• Troubleshoot basic device issues and report any problems.

Skills

Customer service

Data entry

Documentation

Team coordination

Tools

Microsoft Office

Data migration tools

Job description

Perform daily operations to Direct Manager.

Managing all company assists involving to projects.

Work closely with direct manager to oversee and assist in daily operations within the assigned department.

Being responsible to implement and execute operational works from start to finish.

Perform daily tasks as assigned by the Manager or Assistant Manager, including officer work for the team, such as preparing documents data migration, filing, printing, deliveries, as well as running the company’s assets to meet operational objectives.

Knowing our products inside and out so that can answer questions from clients/customers.

Communicating coordination with team as necessary.

Communicating with other team department leader or Manager and Assistant Manager as necessary.

Responsible in troubleshooting for devices if required.

Responsible in reporting issues on the devices if required.

Provide ad-hoc assistance to other staff members or departments as needed to maintain or improve overall performance and work efficiency.

Demonstrate strong work ethics, customer service value, and high dedication as well as commitment to the tasks assigned by the Manager or Assistant Manager.

Integrity for job responsibilities and maintaining all company’s privacy and confidentiality.

Fulfil dateline and task completion of work, ensuring no delays.

Develop proficiency in management tools to ensure documentation and paperwork are done correctly and properly maintained and securely stored.

Other duties as assigned.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Computer Software & Networking 11-50 employees

SOCOE is a Technology Development Company, which is competitive and distinct; with strong IT background and robust business understanding.

We have the vision to humanize technology and our approach enables digital transformation of people with an integrated, flexible and secure approach that offers services that have a commitment to trust and compliance.

SOCOE is a Technology Development Company, which is competitive and distinct; with strong IT background and robust business understanding.

We have the vision to humanize technology and our approach enables digital transformation of people with an integrated, flexible and secure approach that offers services that have a commitment to trust and compliance.