Operations HR Partner: Front-Line Leader Advisor

ICHOR Systems Malaysia Sdn Bhd; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

ICHOR Systems Malaysia Sdn Bhd is seeking an experienced HR Business Partner to provide hands-on HR partnering with front-line operations, collaborating with Supervisors and Team Leaders to address day-to-day people and workforce matters.

As a trusted HR advisor, you will guide employees and managers on employee relations, attendance, performance management, disciplinary matters and policy compliance, while supporting workforce planning and coordinating with Talent Acquisition and Learning &

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management or related discipline, or equivalent combination of education and experience.
• 5-7+ years of progressive HR experience, preferred with manufacturing/operational environment experience.
• Demonstrated experience in employee relations, performance management, attendance management and workforce planning.
• Experience working directly with front-line supervisors and employees is strongly preferred.
• Experience managing or overseeing foreign worker employment and compliance matters preferred.

Responsibilities

• Partner with Supervisors, Team Leaders and front-line managers to provide practical HR advice and support on day-to-day people and workforce matters.
• Provide guidance on employee relations, attendance, performance management, disciplinary matters, grievances, workplace conduct and conflict resolution, ensuring consistent application of company policies and employment requirements.
• Support workforce planning and manpower management by monitoring headcount, absenteeism, turnover, overtime and workforce trends, and provide recommendations to operations leaders.
• Oversee and coordinate foreign worker management, including workforce planning, work permits, employment documentation, contract renewals, transfers, repatriation and compliance with applicable requirements.
• Partner with Talent Acquisition to ensure recruitment priorities, manpower requirements and hiring plans are aligned with operational needs; oversee progress without owning day-to-day recruitment execution.
• Partner with Learning & Development to identify operational training and competency needs, monitor completion of required training and ensure development priorities are aligned with business requirements.
• Drive employee engagement and retention initiatives by identifying employee concerns, analyzing turnover trends and partnering with front-line leaders on appropriate actions.
• Advise managers and employees on HR policies, benefits, leave, employment practices and other HR-related matters, ensuring compliance with company policies and applicable employment laws.
• Support employee lifecycle activities including onboarding, transfers, promotions, internal movements, contract renewals and separations, ensuring proper HR processes and documentation.
• Review and utilize HR data and metrics to identify people-related trends, risks and opportunities and provide actionable recommendations to operations leaders.
• Support HR audits, investigations, compliance reviews and HR improvement initiatives, ensuring confidentiality and appropriate documentation of employee matters.
• Collaborate with HR functional teams including Talent Acquisition, Learning & Development, Compensation & Benefits, HR Operations and HRIS to ensure effective delivery of HR services to the business.

Skills

Employee relations

Performance management

Workforce planning

Foreign worker management

HR compliance

Data analysis

Front-line liaison

Education

Bachelor's degree in Human Resources or related field

Job description

ICHOR Systems Malaysia Sdn Bhd is seeking an experienced HR Business Partner to provide hands-on HR partnering with front-line operations, collaborating with Supervisors and Team Leaders to address day-to-day people and workforce matters.

As a trusted HR advisor, you will guide employees and managers on employee relations, attendance, performance management, disciplinary matters and policy compliance, while supporting workforce planning and coordinating with Talent Acquisition and Learning &