Human Resources Business Partner

WIKICAREER SDN. BHD.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

WIKICAREER SDN. BHD. is seeking a commercially minded HR Business Partner to collaborate with business leaders, offering strategic HR advisory and hands-on people management support in Kuala Lumpur, Malaysia.

The HRBP will partner with line managers to align people strategies with business goals, manage talent and workforce planning, drive performance, engagement and change initiatives, and ensure compliance with Malaysian employment laws.

Qualifications

• Bachelor-level degree in HR, business, psychology or related field
• Strong interpersonal and communication skills
• Analytical mindset with ability to translate data into actions
• Experience advising line managers on talent, performance and ER policies

Responsibilities

• Partner with business unit heads and line managers to understand people needs and develop HR solutions
• Advise on organisational design, workforce planning, and change management
• Identify talent gaps and collaborate with recruitment on hiring strategies
• Analyse HR data and convert insights into actionable recommendations
• Guide performance management, goal setting and development planning
• Support high-potential development and training initiatives with L&D
• Coach managers on feedback, PIPs and handling underperformance
• Drive employee engagement initiatives and conduct surveys and action plans
• Handle employee relations matters with fair and compliant processes
• Advise on HR policies and compliance with employment legislation

Skills

Interpersonal skills

Analytical

Data-driven

Stakeholder management

Communication

Discretion

Education

Bachelor's Degree in HR/Business/ Psychology or related field

Job description

We are looking for a commercially minded HR Business Partner to work alongside business leaders, providing strategic HR advisory and hands‑on people management support. The HRBP acts as a trusted partner to line managers — advising on talent, performance, organisational design, employee relations, and people strategy — while ensuring HR practices are aligned with business goals and employment legislation.

Key responsibilities

Partner with business unit heads and line managers to understand their people needs and develop targeted HR solutions that drive performance and engagement

Advise on organisational design, workforce planning, and restructuring initiatives; support managers through change management processes

Identify talent gaps and work with the recruitment team on hiring strategies and workforce succession planning

Analyse HR data and people metrics (attrition, headcount, engagement) and translate insights into actionable recommendations for the business

Guide managers in implementing the performance appraisal cycle, goal-setting frameworks, and development planning for their teams

Support the identification and development of high‑potential employees; partner with L&D to design relevant training and upskilling programmes

Coach line managers on effective feedback, performance improvement plans (PIPs), and handling underperformance

Drive employee engagement initiatives and assist in the planning and execution of engagement surveys and action plans

Serve as the first point of escalation for employee relations matters, including grievances, misconduct, and disciplinary proceedings; ensure processes are handled fairly, consistently, and in compliance with the Employment Act 1955

Advise managers on HR policies, entitlements, and employment legislation to minimise compliance risk

About you

Bachelor's Degree in Human Resources Management, Business Administration, Psychology, or a related field

Minimum 4 to 7 years of HR experience, with at least 2 years in an HRBP, HR generalist, or HR advisory role

Proven experience handling employee relations cases and providing advisory support to business leaders

Strong knowledge of the Employment Act 1955, Industrial Relations Act, and other applicable Malaysian employment legislation

Excellent interpersonal, influencing, and communication skills; comfortable engaging stakeholders at all levels

Analytical and data‑driven with the ability to turn people data into actionable insights

Empathetic, objective, and highly discreet in handling sensitive employee matters

Self‑starter who thrives in ambiguity and is able to manage multiple priorities simultaneously

Professional HR certification (e.g. SHRM‑CP, CIPD) is an advantage

Experience working in a fast‑paced or multi‑stakeholder environment is preferred