Operations Executive – E‑Commerce & Logistics (Malaysia)

Prism+; Kuala Lumpur; On-site; MYR 60,000 - 85,000; Full time

Benefits offered by this job

Annual outpatient benefit (Includes {#

Annual increment & Performance bonuses

14 Days Annual Leave

1 Day Birthday Leave

Free flow snacks and drinks!

Job summary

PRISM+ Malaysia is seeking an Operations Executive to join our fast-growing electronics team. You will drive daily eCommerce order fulfilment across Shopee, Lazada, TikTok and Shopify, and manage logistics partners to ensure timely delivery.

You will analyze workflows using Excel (VLOOKUP, Pivot), document improvements, and report to the Head of Operations. The role requires attention to detail, multitasking, and effective communication with stakeholders.

Qualifications

• Diploma or bachelor’s degree in logistics, business, data management, operations, or related field.
• Must be detailed oriented.
• Independent self-starter & able to keep track of multiple concurrent events.
• Able to analyze large amount of data via Excel (VLookUp & Pivot) or relevant software tools.
• Able to multitask, prioritize and manage time efficiently.
• 1 – 4 years’ experience in a role of similar capacity.
• Comfortable to commute daily to Bukit Jalil office for work.
• Advantageous if candidates have hands on experience on Sales platform (Shopee, Lazada, TikTok & Shopify) and familiar with eCommerce Order Fulfilment and 3PL courier management.
• 5.5 days work per week (Working hours: Weekdays 8AM–5:30PM, Saturdays 8AM–12:30noon).

Responsibilities

• Daily eCommerce order fulfilment for all Sales platforms (Shopee, Lazada, TikTok & Shopify), Retail stores and future channels.
• Monitor and ensure Orders processed by 3PL providers.
• Identify operational requirements and opportunities for improvement by observing workflow and benchmarking.
• System and process ownership; establish and maintain quality standards.
• Analyze and propose change management methods.
• Document findings and prepare weekly reports to Head of Operations (Excel: VLookup & Pivot).
• Update team on new processes and systems; monitor process effectiveness.
• Oversee operational compliance with regulations.
• Communicate effectively with internal and external stakeholders to drive outcomes.

Skills

Multitasking

Detail oriented

Independent

Data analysis

Communication

Time management

Education

Diploma or Bachelor’s degree in logistics, business, data management, operations, or related field

Tools

Excel

VLOOKUP

Pivot

Job description

PRISM+ Malaysia is seeking an Operations Executive to join our fast-growing electronics team. You will drive daily eCommerce order fulfilment across Shopee, Lazada, TikTok and Shopify, and manage logistics partners to ensure timely delivery.

You will analyze workflows using Excel (VLOOKUP, Pivot), document improvements, and report to the Head of Operations. The role requires attention to detail, multitasking, and effective communication with stakeholders.