Operations Executive

Arachem (M) Sdn Bhd; Petaling Jaya; On-site; MYR 30,000 - 42,000; Full time

Benefits offered by this job

Medical

Misc. allowance

Dental

Gym

Parking

Insurance

Job summary

Arachem (M) Sdn Bhd is seeking an Operations Coordinator to help keep day-to-day operations running smoothly in a fully office-based role in Selangor. You will coordinate across Finance, Logistics, IT, Store and Customer Coordinators to resolve issues as they arise.

The role involves learning the full order-to-cash and procure-to-pay cycles, identifying improvement opportunities, and traveling to Indonesia for one week each month. Strong communication and problem-solving are essential.

Qualifications

• Bachelor's degree in a related field.
• Interest in operations and logistics.
• Strong communicational and interpersonal skills.
• Analytical problem-solving and process improvement mindset.
• Willingness to travel.

Responsibilities

• Ensure daily operations running smoothly
• Learn full order-to-cash and procure-to-pay flow
• Coordinate with Finance, Logistics, IT, Store and Customer Coordinators
• Identify improvement opportunities and troubleshoot systems
• Understand ERP Sage 300 Accpac and CMS connections
• Travel to Indonesia for one week each month
• Bring HQ practices to Indonesia and implement SOPs

Skills

Strong communication and interpersonal

Analytical and problem-solving

Coordinate across departments

Willingness to travel

Customer service orientation

Education

Bachelor's Degree in related field

Job description

Established in 1990, Arachem Group is a leading distributor of scientific equipment and a solutions provider across Engineering, Water, Biotechnology and Animal Diagnostics. Through our subsidiaries, we also supply specialty chemicals, medical equipment and F&B engineering solutions. We are the authorised distributor for more than 40 brands, with more than 150 staff in Malaysia, Indonesia and Singapore.

In this role, you will help keep day-to-day operations running smoothly and coordinate across departments to resolve issues as they arise. The role is ideal for candidates who enjoy working with people and are driven by problem-solving and continuous improvement rather than routine tasks.

We welcome candidates who are new to the field but have the right attitude and eagerness to learn. This is a fully office-based role with one week of travel to Indonesia each month.

Job Descriptions

Ensure daily operations running smoothly

Learn the full order-to-cash and procure-to-pay flow: quotation, customer PO, internal order, PO to principal, inbound logistics, goods receipt, outbound delivery, payables and receivables

Act as the point person when issues come up at any stage, including one-off cases, unique scenarios, new products, errors and new-staff onboarding

Work with Finance, Logistics, IT, Store and Customer Coordinators, and sometimes Sales, to agree on a fix and see it through

Identify improvement opportunities and troubleshoot system, workflow, customer issues

Understand system steps in our ERP (Sage 300 Accpac) and our in-house Customer Management System (CMS), and understand how the two connect

Find the root cause of system and process issues, then work with IT and users to fix them

Find root cause of operational issues, then identify improvements opportunities and turn them into long term fixes or SOP

Improve operations in Indonesia

Travel to our Indonesia entity, PT Arasains, for one week each month

Act as the point person when issues come up at any stage, including one-off cases, unique scenarios, new products, errors and new-staff onboarding

Find root cause of operational issues, then identify improvements opportunities and turn them into long term fixes or SOP

Bring proven practices from HQ to Indonesia and help implement

Job Requirements

Candidate must at least possess Bachelor's Degree in related field.

Possess at least 2 years working experience and interested in operations.

Possess excellent communication and interpersonal skills as need to communicate between departments.

Strong analytical, problem-solving skills who can understand how a process works and able to propose practical solutions.

Possess own transport and be willing to travel.

Arachem (M) Sdn Bhd success lies in its commitment in consistently delivering quality products and services. Since our inception in 1990, we have evolved into a progressive company - renowned and highly respected as the country’s leading provider of the world’s most advanced scientific and engineering systems and equipment. We are also highly sought by the private sectors and government agencies for our up-to-date product knowledge and technical expertise. As the main marketer and service provider of cutting edge scientific and engineering product lines, Arachem continues to attract a diverse portfolio of clients involved in various industries, notably water and wastewater treatment, food and beverage, agriculture, aquaculture, animal health diagnostic, chemical manufacturing as well as pharmaceutical.

Our Mission

A Leader in Providing The Most Advanced Scientific and Engineering Systems & Equipments.A Leader in Providing Strong Before & After Sales Service.A Leader in Providing Sound Technical Support & Training.A Leader Who Empower Her Staff With Training & Know-How.

ABOUT ARACHEM

Arachem (M) Sdn Bhd success lies in its commitment in consistently delivering quality products and services. Since our inception in 1990, we have evolved into a progressive company - renowned and highly respected as the country’s leading provider of the world’s most advanced scientific and engineering systems and equipment. We are also highly sought by the private sectors and government agencies for our up-to-date product knowledge and technical expertise. As the main marketer and service provider of cutting edge scientific and engineering product lines, Arachem continues to attract a diverse portfolio of clients involved in various industries, notably water and wastewater treatment, food and beverage, agriculture, aquaculture, animal health diagnostic, chemical manufacturing as well as pharmaceutical.

Our Mission

A Leader in Providing The Most Advanced Scientific and Engineering Systems & Equipments.A Leader in Providing Strong Before & After Sales Service.A Leader in Providing Sound Technical Support & Training.A Leader Who Empower Her Staff With Training & Know-How.

Perks and benefits Medical Miscellaneous allowance Dental Sports (e.g. Gym) Parking Health/ Personal Accident & Life Insurance