Operations Excellence Manager

FUJIFILM Business Innovation; Selangor; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Job summary

FUJIFILM Business Innovation Malaysia is seeking an experienced Operations Excellence Lead to drive process standardization and lead cross-functional improvement programs in a hybrid work setup based in Petaling Jaya.

The role requires 5+ years in operations/continuous improvement within a shared service centre, hands-on ERP experience (Oracle/Ariba), and the ability to collaborate with regional teams to deliver DX initiatives.

Qualifications

• At least 5 years of experience in operations/continuous improvement in a shared service centre for finance operations and/or non-finance operations.
• At least 2 years of experience driving process improvement and standardization via DX strategy.
• Experience in ERP accounting environments using Oracle, Microsoft Power Platform, Esker or Ariba.
• Understanding of Lean Six Sigma and related process improvement methodologies.
• Ability to negotiate with all levels of management and collaborate across geographies.

Responsibilities

• Assist Operations Excellence Lead to drive process standardization and project implementation.
• Align business process standardization strategy with regional direction to standardize across activities.
• Propose and implement business process improvements using available methods and automation tools.
• Review improvement solutions for risks, feasibility and effectiveness.
• Proactively communicate with Business Users and cross functional teams.
• Lead Digital Transformation initiatives with DX champions and users.
• Upskill business users on DX project requirements and deliverables.

Skills

Process improvement

DX implementation

Stakeholder management

Analytical thinking

Communication

Education

Diploma/Advanced Diploma

Tools

Oracle ERP

Microsoft Power Platform

Esker

Ariba

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Assist Operations Excellence Lead to drive process standardization and project implementation.
• Align business process standardization strategy with regional direction & strategy to drive process standardization across different business activities.
• Propose & implement business process improvements through available methods/automation tools to support business & project development throughout project life cycle.
• Review business process improvement solutions to determine risks, feasibility & effectiveness.
• Propose ways to eliminate gaps and weaknesses in business operations.
• Propose & implement operational policies, standards and procedures by creating flowcharts, process maps or any other visualization tools.
• Proactively communicate and collaborate with Business Users/PIC.
• Work collaboratively to assist in the design and implementation with cross functional teams.
• Consult subject matter expert on business operation processes and/or technical team on technical requirements.
• Participate/lead project meetings & workshops to understand As-Is business process & develop improved & standardized To-Be business process at operational level.
• Participate/lead data cleansing activities with business stakeholders and technical team.
• Facilitate the completion of key activities and milestones in operational projects.
• Manage stakeholders & monitor completion of requirements and activities.
• Monitor & evaluate standardized process to ensure adherence to quality & standard procedures.
• Provide expertise and training to users across all supporting countries.
• Lead Digital Transformation – support & collaborate with DX champion/specialists & business users to drive & implement DX initiatives across all entities.
• Upskill/reskill business users knowledge in relation to DX projects requirements to ensure deliverables from projects.

REQUIREMENTS:

• At least 5 years of experience in operations/continuous improvement in a shared service centre for finance operations (P2P, O2C, R2R) and/or non-finance operations.
• At least 2 years of experience in driving & implementing process improvement & standardization initiatives thru DX strategy.
• Experience working in an ERP accounting environment, using such systems as Oracle, Microsoft Power Platform and/or Esker/Ariba is a must.
• Understanding & competence in implementing process improvement & standardization initiatives with the knowledge of DX & related tools is a must.
• Understanding of process improvement methodologies such as Lean Six Sigma.
• Knowledge of Accounting Policy is an advantage Experience working in shared service centre environment.
• Experience in ERP integration for new ERP system rollout Experience in Project Management/Project Management Office
• Experience with multi-faceted business transformation/automation initiatives across multiple geographies and business units
• Ability to negotiate with all levels of management, both internally and externally
• Solid PC skills and is proficient in the use of applications in the MS-Office suite, including MS-Excel
• Health insurance
• Vision insurance

Application Question(s):

• Please share your notice period. Eg; Immediate/1 month/2 months

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Finance process improvement: 1 year (Preferred)

Work Location: Hybrid remote in Petaling Jaya