Operations Coordinator: Scheduling, Data & Customer Support

Speedy Heating Industries & Engineering; Klang City, Port Klang; On-site; MYR 28,000 - 39,000; Full time

Job summary

Speedy Heating Industries & Engineering in Selangor, Malaysia seeks an Operations Assistant to support daily workflows, coordinate activities, and maintain records. You will liaise with customers and technicians, clarify requirements, and ensure timely follow-ups on service requests.

Ideal candidates have strong operations skills, good analytical abilities, and proficiency with MS Office. On-site work in a diverse team environment is required, with SPM or equivalent preferred.

Qualifications

• Strong operations and operations management skills are essential.
• Analytical skills to track data, identify issues and support improvements.
• Effective communication with customers, technicians and internal stakeholders.
• Customer service abilities: professionalism, responsiveness and problem resolution.
• Proficiency with MS Office and basic data entry.
• Strong organizational and time management to handle multiple tasks.
• On-site work in Selangor, Malaysia; collaboration within a diverse team.
• SPM or equivalent in business, operations, engineering or related field preferred.

Responsibilities

• Coordinate service schedules and track job progress.
• Maintain accurate records and documentation.
• Communicate with internal teams and customers to clarify requirements and handle inquiries.
• Ensure timely follow-up on service requests.
• Prepare basic reports and update operational systems.
• Support the Operations Management team in improving processes.

Skills

Operations

Analytical skills

Communication

Customer service

MS Office

Data entry

Organizational skills

On-site work

Team collaboration

Education

SPM or equivalent

Tools

Microsoft Excel

Microsoft Word

Email

Job description

Speedy Heating Industries & Engineering in Selangor, Malaysia seeks an Operations Assistant to support daily workflows, coordinate activities, and maintain records. You will liaise with customers and technicians, clarify requirements, and ensure timely follow-ups on service requests.

Ideal candidates have strong operations skills, good analytical abilities, and proficiency with MS Office. On-site work in a diverse team environment is required, with SPM or equivalent preferred.