Operations Associate

Siepe; Kuala Lumpur; On-site; MYR 50,000 - 84,000; Full time

Benefits offered by this job

Annual leave

Higher EPF contribution

Bonus opportunities

Learning & development program

Catered lunches

Monthly celebrations

Quarterly offsite events

Annual holiday parties

Employee referral program

Job summary

Siepe, a Dallas-based SaaS company expanding in Kuala Lumpur, seeks a detail-oriented Operations Associate to support US and European private credit markets. You will read and interpret notices, review loan documents, and generate client reporting.

This entry-level role emphasizes data mapping, reconciliation, and collaboration with cross-functional teams; non-standard hours align with clients. Fresh graduates are encouraged, training provided, with opportunities for growth in a growing global

Qualifications

• Bachelor’s degree required in accounting, finance, business or related field.
• Fresh graduates with GPA 3.1+ are encouraged to apply.
• No more than two years of professional work experience.
• Proficiency with Microsoft Excel and general financial spreadsheets.
• Strong communication and organizational skills with attention to deadlines.

Responsibilities

• Read and interpret agent bank notices, settlement documents and credit documents.
• Generate and review client reporting for US/European clients.
• Perform data mapping and reconciliation of financial data.
• Manage transactions ensuring notifications are actioned and communicated.

Skills

Attention to detail

Time management

Strong communication

Data management

Education

Bachelor’s degree in Accounting/Finance/Business

Tools

Microsoft Excel

Microsoft Office

Job description

Siepe is a rapidly growing, Dallas-based SaaS company, specializing in developing tech-enabled solutions for firms in the hedge fund and financial services industry. Our mission is to deliver a single source of truth from which investment managers can find strategic, actionable insights to drive competitive advantage and business growth.

We are a profitable company and offer competitive compensation and benefits while also providing an opportunity for advancement in a growing business.

As part of our expansion plan in Kuala Lumpur, Malaysia, we are looking for focused individuals to join our data centric global operations team serving clients in the US and European private credit markets and structured finance industry.

Please note: This position primarily supports US and European operations, and as such, involves non-standard working hours (1:00 PM – 10:00 PM Malaysia time) to align with our clients’ business hours.

This is a full-time permanent position, not contract or internship.

What You Will Be Doing

• Read and interpret agent bank notices, settlement documents, credit documents.
• Demonstrate general understanding of governing deal documents, i.e., Indentures, loan agreements, prospectus.
• Generate and review various types of client reporting.
• Demonstrate general understanding of data mapping and reconciliation resolution.
• Manage transactions ensuring all notifications are actioned and communicated accordingly.

Other Key Tasks & Responsibilities May Include

• Settle trades, review trade bookings.
• Process daily reconciliation of cash and loan trade transactions facilitated by Siepe’s financial technology platform.
• Research discrepancies including referencing source documentation and external databases.
• Review and analyse loan data pulls and reports.
• Data mapping and reconciliation resolution.
• Update and maintain asset data accuracy and positions across client portfolios.
• Build borrowing base and waterfall compliance models and reports.
• Effective communication with other teams towards resolving data maintenance and reconciliation issues.
• Facilitate feedback on systems development and improving workflow processes.
• Alignment and adherence to SOC 2 compliance and risk management policies and practices.
• Assist in other tasks as directed, including involvement in mini projects e.g. financial data extraction and regulated reporting, and onboarding new deals.
• This role involves working with data including updating and reconciling data but please note that this is not a 'data analyst' role.

What You Will Bring

• Bachelor’s degree required. Degrees in Accounting, Finance/Banking, Business Administration, Economics, Mathematics, or Actuarial Science are preferred; other disciplines and qualifications may also be considered.
• Fresh and recent graduates are encouraged to apply. Candidates must have a minimum CGPA of 3.1 (or equivalent) and have graduated or be graduating within the next two months.
• No more than two years of total professional work experience required.
• Prior financial services experience is not required, though up to two years of relevant industry experience (e.g., loan operations or credit markets) is a plus.
• Proficiency in Microsoft Office applications, including intermediate Excel skills.
• Understanding of financial spreadsheets preferred.
• Strong communication, organizational, and multitasking abilities with the capacity to manage competing priorities and deadlines.
• Ability to manage high volumes of data and reports with strong attention to detail in a deadline-driven environment.
• Demonstrated ownership, accuracy, and timeliness in completing responsibilities while consistently meeting or exceeding expectations.
• Focused on deliverables and deadlines with a methodological, process-driven approach to work.
• Self-aware, collaborative, and adaptable with a growth mindset and the ability to navigate complexity and change.
• Resilient, flexible, highly motivated, and committed to maintaining a strong work ethic and professionalism.
• Ability to comply with and uphold standard policies and procedures while promoting collaboration and knowledge sharing across teams.
• Fluent in written and spoken English; conversational Mandarin Chinese is an advantage.

You will be equipped with best-in-class opportunities, resources, and coaching, alongside hands-on training in the job, technology-enabled solutions, and leading vendor platforms.

We are proud to offer a comprehensive benefits package that supports your well-being both inside and outside of work. Enjoy annual leave days, higher EPF contribution, and bonus opportunities, as well as access to our learning & development program to help you grow your career. Additional perks include daily catered lunches, monthly celebrations, quarterly offsite events, and annual holiday parties. We also provide a generous employee referral program. Join us and be part of a company that invests in your success and values your contributions!