Operations Assistant (Operations Support)

Innovairre Communications; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Innovairre Communications in Kuala Lumpur is seeking an Operations Assistant to support our Operations team with order processing, documentation, and shipment coordination.

The role requires strong organization, attention to detail, and the ability to collaborate with suppliers, factories, and logistics partners in a fast-paced environment. Fresh graduates and candidates with 1–3 years in logistics are welcome.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or related disciplines.
• Fresh graduates are welcome to apply.
• 1-3 years of experience in logistics, order processing, operations support, or supply chain coordination is an advantage.
• Good command of English and Putonghua (spoken and written).
• Proficient in Microsoft Office applications, especially Excel.
• Experience with ERP systems, order management systems, or inventory systems is an advantage.
• Strong organizational and multitasking skills.
• Good analytical and problem-solving abilities.
• Detail-oriented with a high level of accuracy.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Prepare and maintain logistics and operational documents, including purchase orders, shipping documents, packing lists, and customer paperwork.
• Support order processing activities and ensure timely entry and tracking.
• Coordinate production schedules, shipment arrangements, and delivery timelines with suppliers, factories, and logistics providers.
• Monitor order status and follow up on outstanding issues to ensure on-time delivery.
• Maintain accurate records of orders, inventory movements, and operational data.
• Assist in generating reports and updating operational dashboards for management review.
• Communicate with internal departments, customers, suppliers, and logistics partners regarding order and shipment status.
• Support inventory coordination and stock monitoring.
• Ensure documentation complies with company procedures and customer requirements.
• Identify opportunities to improve operational efficiency and support process improvement initiatives.
• Provide general administrative and operational support to the Logistics and Operations team.

Skills

Organizational skills

Multitasking

Communication

Interpersonal skills

Teamwork

Analytical thinking

Problem solving

Detail orientation

Education

Business/Logistics degree

Tools

ERP systems

Order management systems

Inventory systems

Excel

Power BI

Power Automate

Excel VBA

Job description

Operations Assistant (Operations Support)

Innovairre Communications - Kuala Lumpur, Kuala Lumpur

We are looking for a motivated and detail-oriented Operations Assistant to support our Operations team. The successful candidate will be responsible for handling order processing, document preparation, shipment coordination, scheduling, and daily operational support.

Responsibilities:

Prepare and maintain logistics and operational documents, including purchase orders, shipping documents, packing lists, and customer-related paperwork.

Support order processing activities and ensure timely and accurate order entry and tracking.

Coordinate production schedules, shipment arrangements, and delivery timelines with suppliers, factories, and logistics providers.

Monitor order status and follow up on outstanding issues to ensure on-time delivery.

Maintain accurate records of orders, inventory movements, and operational data.

Assist in generating reports and updating operational dashboards for management review.

Communicate with internal departments, customers, suppliers, and logistics partners regarding order and shipment status.

Support inventory coordination and stock monitoring activities.

Ensure documentation complies with company procedures and customer requirements.

Identify opportunities to improve operational efficiency and support process improvement initiatives.

Provide general administrative and operational support to the Logistics and Operations team.

Skills and Experience:

Diploma or Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or related disciplines.

Fresh graduates are welcome to apply.

1-3 years of experience in logistics, order processing, operations support, or supply chain coordination is an advantage.

Good command of English and Putonghua (spoken and written).

Proficient in Microsoft Office applications, especially Excel.

Experience with ERP systems, order management systems, or inventory systems is an advantage.

Strong organizational and multitasking skills.

Good analytical and problem-solving abilities.

Detail-oriented with a high level of accuracy.

Good communication and interpersonal skills.

Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications

Experience in logistics, supply chain, manufacturing, printing, or production-related industries.

Knowledge of shipment documentation and international shipping procedures.

Basic knowledge of Power BI, Power Automate, Excel VBA, or automation tools is a plus.

Experience in inventory management and order scheduling is an advantage.

Preferred Advantage

Internship, academic project, or working experience involving Power BI dashboards, Power Automate flows, Excel automation, or process improvement initiatives.

Exposure to ERP systems, inventory systems, order management platforms, or manufacturing workflows.

Experience in printing or production-related industry is a plus.