Operations Assistant Manager | Production & Quality Leader

SD Guthrie International; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

SD Guthrie International is seeking an Assistant Manager, Operations to oversee production at appointed factories, ensure machines meet specifications, and coordinate quality checks, delivery, and installation. The role also covers warranty and after-sales support, with emphasis on process improvements and thorough documentation.

The ideal candidate will have a Bachelor's degree in an engineering discipline and 5–8 years in agricultural machinery or related industries, with experience

Qualifications

• Bachelor's Degree in Agricultural Engineering or related engineering/technical discipline.
• 5–8 years of relevant experience in agricultural machinery, equipment manufacturing, engineering, project execution, field service, after-sales support or related industries.
• Experience coordinating manufacturing partners, fabricators, machinery suppliers or equipment OEMs is advantageous.

Responsibilities

• Production Management: Monitor production at appointed factories, ensure machines meet specs, quality, and delivery schedule; visit factories and issue follow-ups.
• Quality Management: Coordinate inspections, quality checks, PDIs and testing; identify defects and coordinate corrective actions.
• Delivery Deployment: Coordinate delivery, assembly, installation, commissioning and machine handover; resolve issues with manufacturers and internal teams.
• Warranty Management: Handle customer complaints, breakdowns, troubleshooting, servicing, and warranty claims; coordinate with manufacturers and technical teams.
• After Sales & Service Support: Coordinate sourcing and availability of spare parts, service kits, components; support field service needs.
• Operational Improvement: Maintain production, delivery, service and warranty records; prepare status reports and identify recurring issues.
• Administration & Documentation: Prepare tenders, SSJF, agreements and other paperwork; track reviews and deadlines; supervise direct reports.

Skills

Production management

Quality management

Delivery coordination

Warranty management

After sales support

Administration & documentation

Education

Bachelor's degree in Agricultural Engineering

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Automotive Engineering

Bachelor's degree in Agricultural Technology

Engineering/technical discipline

Job description

SD Guthrie International is seeking an Assistant Manager, Operations to oversee production at appointed factories, ensure machines meet specifications, and coordinate quality checks, delivery, and installation. The role also covers warranty and after-sales support, with emphasis on process improvements and thorough documentation.

The ideal candidate will have a Bachelor's degree in an engineering discipline and 5–8 years in agricultural machinery or related industries, with experience