Assistant Manager, Operations

SD Guthrie International; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

SD Guthrie International is seeking an Assistant Manager, Operations to oversee production at appointed factories, ensure machines meet specifications, and coordinate quality checks, delivery, and installation. The role also covers warranty and after-sales support, with emphasis on process improvements and thorough documentation.

The ideal candidate will have a Bachelor's degree in an engineering discipline and 5–8 years in agricultural machinery or related industries, with experience

Qualifications

• Bachelor's Degree in Agricultural Engineering or related engineering/technical discipline.
• 5–8 years of relevant experience in agricultural machinery, equipment manufacturing, engineering, project execution, field service, after-sales support or related industries.
• Experience coordinating manufacturing partners, fabricators, machinery suppliers or equipment OEMs is advantageous.

Responsibilities

• Production Management: Monitor production at appointed factories, ensure machines meet specs, quality, and delivery schedule; visit factories and issue follow-ups.
• Quality Management: Coordinate inspections, quality checks, PDIs and testing; identify defects and coordinate corrective actions.
• Delivery Deployment: Coordinate delivery, assembly, installation, commissioning and machine handover; resolve issues with manufacturers and internal teams.
• Warranty Management: Handle customer complaints, breakdowns, troubleshooting, servicing, and warranty claims; coordinate with manufacturers and technical teams.
• After Sales & Service Support: Coordinate sourcing and availability of spare parts, service kits, components; support field service needs.
• Operational Improvement: Maintain production, delivery, service and warranty records; prepare status reports and identify recurring issues.
• Administration & Documentation: Prepare tenders, SSJF, agreements and other paperwork; track reviews and deadlines; supervise direct reports.

Skills

Production management

Quality management

Delivery coordination

Warranty management

After sales support

Administration & documentation

Education

Bachelor's degree in Agricultural Engineering

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Automotive Engineering

Bachelor's degree in Agricultural Technology

Engineering/technical discipline

Job description

## Assistant Manager, OperationsApply: Ara Damansara, Selangor, Malaysia: Full time: Posted Today: JR3150We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!**Job Description:****Responsibility****Key Activities****Approx. Time (%)** * **Production Management.** Monitor production at appointed factories. Ensure machines are built according to specifications, quality requirements and delivery schedule. Conduct factory visits and follow up on production issues.* **Quality Management.** Coordinate inspections, quality checks, PDI and testing. Identify defects and coordinate corrective actions. Ensure machines are complete and ready for delivery.* **Delivery Deployment.** Coordinate delivery, assembly, installation, commissioning and machine handover. Work with manufacturers, technicians and internal teams to resolve outstanding issues.* **Warranty Management.** Handle customer complaints, breakdowns, troubleshooting, servicing and warranty claims. Coordinate with manufacturers and technical teams to resolve issues and track warranty cases.* **After Sales & Service Support.** Coordinate sourcing and availability of spare parts, service kits and components. Support field service needs and monitor recurring parts issues.* **Operational Improvement.** Maintain production, delivery, service and warranty records. Prepare status reports and identify recurring issues for product and process improvement.* **Administration & Documentation.** Prepare tenders, SSJF, agreements and other paperwork as required from time to time. Track reviews, approvals and deadlines; maintain records. Supervise both direct reports, allocate work and verify completion. **Job Requirement*** Bachelor's Degree in Agricultural Engineering, Mechanical Engineering, Automotive Engineering, Agricultural Technology, or other relevant engineering/technical discipline.* 5–8 years of relevant experience in agricultural machinery, equipment manufacturing, engineering, project execution, field service, after-sales support or related industries.* Experience in coordinating manufacturing partners, fabricators, machinery suppliers or equipment OEMs will be an advantage.* Experience in plantation/agricultural mechTo apply, please submit your resume and cover letter outlining your interest for this role.