Operations Assistant

Centre Side Express Sdn Bhd; Johor; On-site; MYR 36,000 - 58,000; Full time

Job summary

Centre Side Express Sdn Bhd is seeking an Operations Assistant to coordinate daily logistics operations and support cross-border activities between Singapore and Malaysia. You will work closely with customers, transporters, customs authorities, and internal teams to ensure timely and compliant delivery of shipments.

The role requires a Diploma in logistics or related fields, at least 2 years in logistics operations, and strong Excel/Outlook skills.

Qualifications

• Diploma or equivalent in logistics, SCM, business admin, or related field.
• 2+ years of experience in logistics, freight forwarding, shipping, or transportation operations.
• Knowledge of cross-border logistics between Singapore and Malaysia.
• Familiarity with Singapore Customs procedures, import/export documentation, permits, and customs clearance.
• Experience with DO, BL, AWB, Commercial Invoice, Packing List, and Customs Declaration.
• Excellent communication and coordination skills.
• Ability to work under pressure and manage multiple priorities.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Willingness to travel to Singapore as needed.

Responsibilities

• Coordinate and monitor daily logistics and transportation activities.
• Handle import and export shipment documentation and operational processes.
• Liaise with customers, transport providers, warehouse personnel, customs brokers, and government agencies.
• Monitor shipment status and provide timely updates to customers and Management.
• Coordinate cross-border logistics operations between Singapore, Malaysia, and other countries where applicable.
• Prepare, verify, and maintain shipping documents, delivery orders, invoices, permits, and customs documentation.
• Ensure compliance with Singapore Customs regulations and other relevant statutory requirements.
• Assist in customs clearance processes and resolve shipment or documentation issues promptly.
• Coordinate with warehouse and transport teams to ensure on-time collection and delivery of cargo.
• Maintain accurate operational records and update internal systems.

Skills

Communication

Coordination

Time management

Education

Diploma in Logistics, Supply Chain Management, Business Administration, or related field

Tools

Microsoft Office

Job description

The Operations Assistant is responsible for coordinating daily logistics operations, ensuring the smooth movement of shipments, and providing operational support for cross-border logistics activities. The role requires close coordination with customers, transporters, customs authorities, and internal departments to ensure timely and compliant delivery of shipments.

Key responsibilities

Coordinate and monitor daily logistics and transportation activities.

Handle import and export shipment documentation and operational processes.

Liaise with customers, transport providers, warehouse personnel, customs brokers, and government agencies.

Monitor shipment status and provide timely updates to customers and Management.

Coordinate cross-border logistics operations between Singapore, Malaysia, and other countries where applicable.

Prepare, verify, and maintain shipping documents, delivery orders, invoices, permits, and customs documentation.

Ensure compliance with Singapore Customs regulations and other relevant statutory requirements.

Assist in customs clearance processes and resolve shipment or documentation issues promptly.

Coordinate with warehouse and transport teams to ensure on-time collection and delivery of cargo.

Maintain accurate operational records and update internal systems.

About you

Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.

Minimum 2 years of working experience in logistics, freight forwarding, shipping, or transportation operations.

Good knowledge of cross-border logistics operations, particularly between Singapore and Malaysia.

Familiarity with Singapore Customs procedures, import and export documentation, permits, and customs clearance requirements.

Knowledge of shipping documentation, including Delivery Orders (DO), Bill of Lading (BL), Air Waybill (AWB), Commercial Invoice, Packing List, and Customs Declaration.

Strong communication and coordination skills.

Ability to work under pressure and manage multiple priorities.

Proficient in Microsoft Office applications (Excel, Word, Outlook).

Able to work independently and as part of a team.

Must be able to travel to Singapore whenever needed (travel allowances will be provided).

Centre Side Express Sdn Bhd is locally registered Bumiputera company, which has grown manifolds since its incorporation in the year 2003, CSE Group of companies specialized in transportation and logistics solution, across major industries, especially Oil & Gas Aerospace construction and etc. Our HQ is based in Klang, Selangor and as part of our business expansion plan, we wish to write qualified candidates to join and grown with us.