Operation Associate

Quintus Search; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A logistics and operations firm in Kuala Lumpur seeks an Operations Associate to support cross-border operations. Responsibilities include managing import logistics, liaising with government agencies, and assisting with regulatory and corporate documentation. The ideal candidate has 3-5 years of experience in customs or related roles, is fluent in Bahasa Malaysia and English, and possesses strong communication skills. Flexibility for local and regional travel is essential.

Qualifications

• 3-5 years of relevant experience in customs, government liaison, corporate secretarial, or tax/regulatory roles.
• Basic financial knowledge able to understand financial statements, tax forms, and compliance documents.
• Prior experience with MDEC, Customs, or corporate services firms is highly preferred.

Responsibilities

• Liaise with Malaysia Customs and customs clearance agents.
• Oversee and coordinate equipment importation and customs clearance.
• Work closely with the finance team to interpret financial documents.

Skills

Fluent in Bahasa Malaysia

Fluent in English

Proactive

Organized

Strong communication skills

Job description

About the Role:

They are seeking a reliable, detail-oriented, and proactive individual to join the operations team as an Operations Associate, reporting to the General Manager of Southeast Asia. In this role, you will play a key part in supporting their cross-border operations by managing import logistics, liaising with government agencies, and assisting with regulatory, tax, and corporate documentation in Malaysia.

Key Responsibilities:

Liaise with:

• Malaysia Customs and customs clearance agents
• Corporate secretaries for company registration and filings
• MDEC, MITI, and other government agencies for licenses, grants, and approvals
• Banks and Bank Negara on reporting matters.
• Oversee and coordinate:-
• Equipment importation and customs clearance
• Company registration, licensing, and ongoing statutory compliance
• Tax refund processes and incentive applications
• Cross-border payments and compliance reporting
• Work closely with the finance team to interpret and submit financial documents or models required for tax or regulatory purposes
• Track, follow up, and expedite government-related processes
• Visit Customs offices, clearance agents, or other authorities in person when needed
• Travel to Singapore occasionally for coordination or meetings

Requirements:

• Based in Kuala Lumpur, with flexibility to travel locally and regionally
• Fluent in Bahasa Malaysia and English, both spoken and written
• 3-5 years of relevant experience in customs, government liaison, corporate secretarial, or tax/regulatory roles
• Basic financial knowledge able to understand financial statements, tax forms, and compliance documents
• Prior experience with MDEC, Customs, or corporate services firms is highly preferred
• Familiar with Malaysian regulatory platforms
• Proactive, organized, and responsive, with strong communication skills

Preferred Background:

• Experience in tech infrastructure, logistics, or handling government grant applications
• Familiarity with Malaysia-Singapore cross-border trade or finance operations