Operations Analyst – Service & Projects

Eaton Group; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Eaton Group, based in Malaysia, Selangor, is seeking an Operation Analyst to support service and project teams with essential operations administrative tasks. The role involves order processing, scheduling, PR/PO management, warranty coordination, and data maintenance in Salesforce and SAP.

The ideal candidate has 5+ years in administration, SAP proficiency, and strong Excel skills, along with excellent communication and organizational abilities. This is a full-time on-site position in Selangor.

Qualifications

• Advanced diploma or higher is preferred.
• More than 5 years of administrative experience.
• ERP (SAP) proficiency and strong Excel skills are a bonus.
• Excellent communication, collaboration and organizational abilities.

Responsibilities

• Support the service and project team on operations administrative tasks.
• Order processing: fulfillment for service orders from PO receipt to delivery and billing.
• Schedule PM activities and update Service Manager; issue WOs in Salesforce.
• Issue PR for SCM to raise POs and handle spare parts procurement.
• Handle warranty inquiries and verify extended warranty PO with distributors.
• Maintain Salesforce data, dashboards, and service documentation.

Skills

Communication

Organizational skills

Team collaboration

Education

Advanced Diploma

Bachelor's degree (bonus)

Tools

SAP ERP

Microsoft Excel

Job description

Eaton Group, based in Malaysia, Selangor, is seeking an Operation Analyst to support service and project teams with essential operations administrative tasks. The role involves order processing, scheduling, PR/PO management, warranty coordination, and data maintenance in Salesforce and SAP.

The ideal candidate has 5+ years in administration, SAP proficiency, and strong Excel skills, along with excellent communication and organizational abilities. This is a full-time on-site position in Selangor.