Operations Analyst — Change Agent in Global Ops (2-Year Program)

Citigroup Inc.; Penang; On-site; MYR 36,000 - 60,000; Full time

Job summary

Citi invites final-year graduates to join a two-year Analyst Program focused on Operations. You will gain hands-on experience across teams to improve processes, analytics, and digitalization while building leadership and client-centric skills.

You will work with experienced managers and mentors, with structured training and exposure to senior leaders to accelerate your professional growth in financial services operations.

Qualifications

• Final-year student eligible for a two-year program.
• Pursuing a Bachelor’s degree in Finance, Economics, Business Management, Mathematics or related degrees.
• Achieve a GPA of 3.0 (2:1) or above.
• Sponsorship for work authorization not required in your location.

Responsibilities

• Hands-on experience working with Operations teams to manage processes and services.
• Contribute to operations optimization, data analytics and insights, and digitalization.
• Develop analytical and leadership skills through structured training and projects.
• Collaborate with senior leaders and managers to deliver enhanced client experience.

Skills

Analytical skills

Communication

Ownership and accountability

Adaptability

Attention to detail

Integrity

Education

Bachelor's degree in Finance, Economics, Business Management, Mathematics or related degrees

Job description

Citi invites final-year graduates to join a two-year Analyst Program focused on Operations. You will gain hands-on experience across teams to improve processes, analytics, and digitalization while building leadership and client-centric skills.

You will work with experienced managers and mentors, with structured training and exposure to senior leaders to accelerate your professional growth in financial services operations.