Operation Support (D'Laksa Aeon Shah Alam)

SEN KEE FOOD TRADING SDN. BHD.; Shah Alam; On-site; MYR 29,000 - 38,000; Full time

Benefits offered by this job

OT/Allowances

Incentives

Training provided

Promotion potential

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a capable individual to oversee daily operations across outlets, ensuring food preparation aligns with SOPs and delivering quality customer service.

The role requires travel between KL outlets, long hours, and collaboration with management to maintain safety, cleanliness, and efficiency. The ideal candidate holds a Diploma, has 1+ year in F&B, and can communicate in English, Bahasa Malaysia, and Mandarin.

Qualifications

• Possess at least a Diploma in any field and/or 1 year of related work experience.
• Strong background in F&B operations.
• Willing to travel to multiple outlets and work long hours.
• Good command of English, Bahasa Malaysia and Mandarin.

Responsibilities

• Ensure day-to-day operations and food preparation are carried smoothly in accordance with company SOP.
• Provide good quality services to customers.
• Ensure kitchen and seating area is conducive, safe and comfortable.
• Collaborate with management and AEON management.
• Keep work area clean and organized.
• Manage and monitor staff productivity and performance.
• Perform other job-related duties as assigned.
• Make sure sales & stock analysis tallies daily.
• Ensure all raw materials are of good quality before serving customers.
• Record and update halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaints and feedback to ensure satisfaction.
• Work according to shift and travel outlet to outlet as scheduled.

Skills

Leadership

Team player

Customer service

Detail-oriented

Verbal English

Bahasa Malaysia

Mandarin

Education

Diploma in any field

Job description

A fast‑paced role packed with action, learning opportunities, outlet visits and a super supportive team — the perfect place to grow!

If you love challenges, leadership and the F&B environment… this job is MADE for you!

• To ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Recording and updating halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaint and feedback to ensure customer satisfaction.
• Work according to shift.
• Must always travel outlet to outlet based on schedule.
• Cover local & outstation outlet.
• Will based in KL outlet.
• T'ravel to outstation as arranged by immediate superior or the Management
• Any ad-hoc tasks required by immediate superior or the Management.

Requirement

• Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position
• Strong background in F&B line
• A team player with leadership skills, independent and pleasant personality.
• Maturity to deal with all staff and customers in professional way
• Good attitude with detail-oriented and serious person
• Good command of verbal and written English, Bahasa Malaysia and Mandarin
• Possess own transport for work
• Able to work in long hours & travel within states
• Able to get incentive if achieve good performance

WHAT WE OFFER

• Salary up to RM3,000++ with OT/allowances
• Incentive every 4 months if KPI is achieved
• Birthday gift
• Staff meal
• 2 sets of uniform
• EPF & SOCSO & EIS
• Overtime pay
• Training provided
• Increment & promotion

If you are passionate, energetic & want to grow in F&B industry — THIS IS THE SIGN!

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.