Operation Support (D'Laksa Aeon Queensbay Mall)

SEN KEE FOOD TRADING SDN. BHD.; Penang; On-site; MYR 30,000 - 36,000; Full time

Benefits offered by this job

Incentives

Birthday gift

Staff meals

Uniforms

Overtime pay

Training provided

Promotions

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a dynamic individual for an active F&B operations role. You will oversee day-to-day operations, ensure quality food preparation, and deliver excellent customer service across multiple outlets, with travel between KL and other outlets as scheduled.

Ideal candidates have a Diploma, 1 year in F&B, strong leadership, and multilingual communication. You will join a fast-paced team with incentives for strong performance and opportunities for growth.

Qualifications

• Possess at least a Diploma in any field.
• Strong background in F&B line.
• A team player with leadership skills, independent and pleasant personality.
• Maturity to deal with all staff and customers in professional way.
• Good attitude with detail-oriented and serious person.
• Good command of verbal and written English, Bahasa Malaysia and Mandarin.
• Possess own transport for work.
• Able to work in long hours & travel within states.
• Able to get incentive if achieve good performance.

Responsibilities

• Ensure day to day operations and food preparation are carried smoothly according to company SOP.
• Provide good quality service to customers.
• Keep kitchen and sitting area conducive, safe and comfortable.
• Collaborate with management and AEON management.
• Keep work area clean and organized.
• Manage and monitor staff productivity and performance.
• Perform other job-related duties as assigned.
• Ensure sales & stock analysis is tallied daily.
• Ensure all raw materials are of good quality before serving.
• Record and update halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaints and feedback to ensure satisfaction.
• Work according to shift.
• Travel outlet to outlet based on schedule.
• Cover local & outstation outlets.

Skills

Leadership

Team player

Communication

English

Bahasa Malaysia

Mandarin

Detail-oriented

Education

Diploma

Job description

A fast‑paced role packed with action, learning opportunities, outlet visits and a super supportive team — the perfect place to grow!

If you love challenges, leadership and the F&B environment… this job is MADE for you!

• To ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Recording and updating halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaint and feedback to ensure customer satisfaction.
• Work according to shift.
• Must always travel outlet to outlet based on schedule.
• Cover local & outstation outlet.
• Will based in KL outlet.
• T'ravel to outstation as arranged by immediate superior or the Management
• Any ad-hoc tasks required by immediate superior or the Management.

Requirement

• Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position
• Strong background in F&B line
• A team player with leadership skills, independent and pleasant personality.
• Maturity to deal with all staff and customers in professional way
• Good attitude with detail-oriented and serious person
• Good command of verbal and written English, Bahasa Malaysia and Mandarin
• Possess own transport for work
• Able to work in long hours & travel within states
• Able to get incentive if achieve good performance

WHAT WE OFFER

• Salary up to RM3,000++ with OT/allowances
• Incentive every 4 months if KPI is achieved
• Birthday gift
• Staff meal
• 2 sets of uniform
• EPF & SOCSO & EIS
• Overtime pay
• Training provided
• Increment & promotion

If you are passionate, energetic & want to grow in F&B industry — THIS IS THE SIGN!

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.