Operation Support (D'Laksa Aeon IOI City Mall Putrajaya)

SEN KEE FOOD TRADING SDN. BHD.; Putrajaya; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Incentive every 4 months

Birthday gift

Staff meal

Uniform provided

EPF & SOCSO & EIS

Overtime pay

Training provided

Increment & promotion

Job summary

SEN KEE FOOD TRADING SDN. BHD.’s D'Laksa outlet at AEON IOI City Mall Putrajaya is seeking an Operations Support to keep daily outlets running smoothly, manage food prep per SOP, and deliver quality customer service within a fast-paced F&B team.

Based in KL and willing to travel to local and outstation outlets, you should hold a Diploma with at least 1 year in F&B, show leadership potential, and communicate in English, Malay, and Mandarin.

Qualifications

• Diploma in any field and/or 1 year in related field.
• Strong background in F&B line.
• Leadership, team spirit and professional attitude.

Responsibilities

• Ensure day-to-day operations and food preparation follow SOPs.
• Provide high-quality customer service.
• Maintain clean and conducive kitchen and dining areas.
• Monitor staff productivity and performance; travel to outlets as scheduled.
• Handle customer complaints and feedback to boost satisfaction.

Skills

Leadership

Teamwork

English proficiency

Malay proficiency

Mandarin proficiency

Verbal and written communication

Transport ownership

Out-of-town travel readiness

Education

Diploma in any field

Job description

Operation Support (D'Laksa Aeon IOI City Mall Putrajaya)

A fast–paced role packed with action, learning opportunities, outlet visits and a super supportive team — the perfect place to grow!

If you love challenges, leadership and the F&B environment… this job is MADE for you!

• To ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Recording and updating halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaint and feedback to ensure customer satisfaction.
• Work according to shift.
• Must always travel outlet to outlet based on schedule.
• Cover local & outstation outlet.
• Will based in KL outlet.
• T'ravel to outstation as arranged by immediate superior or the Management
• Any ad-hoc tasks required by immediate superior or the Management.

Requirement:

• Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position
• Strong background in F&B line
• A team player with leadership skills, independent and pleasant personality.
• Maturity to deal with all staff and customers in professional way
• Good attitude with detail-oriented and serious person
• Good command of verbal and written English, Bahasa Malaysia and Mandarin
• Possess own transport for work
• Able to work in long hours & travel within states
• Able to get incentive if achieve good performance

WHAT WE OFFER

• Salary up to RM3,000++ with OT/allowances
• Incentive every 4 months if KPI is achieved
• Birthday gift
• Staff meal
• 2 sets of uniform
• EPF & SOCSO & EIS
• Overtime pay
• Training provided
• Increment & promotion

Hurry up! Don’t miss the chance!

If you are passionate, energetic & want to grow in F&B industry — THIS IS THE SIGN!

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.