Operation Support (D'Laksa Aeon Big Subang)

SEN KEE FOOD TRADING SDN. BHD.; Subang Jaya; On-site; MYR 30,000 - 36,000; Full time

Benefits offered by this job

Birthday gift

Staff meal

2 sets of uniform

EPF & SOCSO & EIS

Overtime pay

Training provided

Increment & promotion

Job summary

SEN KEE FOOD TRADING SDN. BHD. in Kuala Lumpur is seeking a hands-on operations lead for our busy F&B outlets. You will oversee day-to-day food preparation, ensure service quality, maintain SOPs, and travel between outlets as scheduled.

You will manage staff performance, monitor sales and stock, and assist in halal and food safety audits. Diploma holders with 1 year in F&B are encouraged to apply; willingness to work long hours and travel is essential.

Qualifications

• Diploma in any field is required.
• Minimum 1 year experience in F&B is preferred.
• Strong leadership and customer service mindset.

Responsibilities

• Oversee day-to-day operations and food preparation according to SOP.
• Provide high-quality customer service and ensure a conducive dining environment.
• Travel between KL and other outlets as scheduled by management.
• Monitor staff productivity and performance; assist in KPI achievement.
• Record and ensure halal matters and assist in food safety audits.
• Handle customer feedback and ensure satisfaction.

Skills

F&B operations

Leadership

Customer service

Multilingual

Education

Diploma

Job description

A fast‑paced role packed with action, learning opportunities, outlet visits and a super supportive team — the perfect place to grow!

If you love challenges, leadership and the F&B environment… this job is MADE for you!

• To ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Recording and updating halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaint and feedback to ensure customer satisfaction.
• Work according to shift.
• Must always travel outlet to outlet based on schedule.
• Cover local & outstation outlet.
• Will based in KL outlet.
• T'ravel to outstation as arranged by immediate superior or the Management
• Any ad-hoc tasks required by immediate superior or the Management.

Requirement

• Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position
• Strong background in F&B line
• A team player with leadership skills, independent and pleasant personality.
• Maturity to deal with all staff and customers in professional way
• Good attitude with detail-oriented and serious person
• Good command of verbal and written English, Bahasa Malaysia and Mandarin
• Possess own transport for work
• Able to work in long hours & travel within states
• Able to get incentive if achieve good performance

WHAT WE OFFER

• Salary up to RM3,000++ with OT/allowances
• Incentive every 4 months if KPI is achieved
• Birthday gift
• Staff meal
• 2 sets of uniform
• EPF & SOCSO & EIS
• Overtime pay
• Training provided
• Increment & promotion

If you are passionate, energetic & want to grow in F&B industry — THIS IS THE SIGN!

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.