Operation Support (D'Laksa Pavilion Bkt Jalil)

SEN KEE FOOD TRADING SDN. BHD.; Kuala Lumpur; On-site; MYR 30,000 - 36,000; Full time

Benefits offered by this job

OT/allowances

Incentive programs

Birthday gift

Staff meals

Uniform provided

EPF SOCSO EIS

Overtime pay

Training provided

Promotions

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a dynamic individual to manage daily F&B operations in Kuala Lumpur, ensuring top-notch food preparation, service, and safety. The role requires leadership, teamwork, and strong customer focus to drive performance across multiple outlets.

Candidate must have a Diploma or at least 1 year in F&B, with fluency in English, Bahasa Malaysia, and Mandarin. Willingness to travel and long hours is expected; incentives and progression opportunities are offered.

Qualifications

• Diploma in any field or 1 year of related F&B experience.
• Strong background in F&B operations and service.
• Leadership skills with ability to guide a team.
• Mature approach when dealing with staff and customers.
• Positive attitude, detail-oriented and reliable.
• Good command of English, Bahasa Malaysia and Mandarin.
• Own transport for work and willing to travel.
• Able to work long hours and travel between states.

Responsibilities

• Ensure day-to-day operations and food prep align with company SOP.
• Provide high-quality customer service.
• Maintain conducive, safe, and clean kitchen and seating areas.
• Collaborate with management and AEON management.
• Keep work area clean and organized; monitor staff productivity.
• Perform other duties as assigned and monitor sales and stock daily.
• Record and update halal-related matters (pest control & audit).
• Assist with food safety audits and halal department tasks.
• Address customer complaints to ensure satisfaction.
• Work per shift pattern; travel to outlets as scheduled.
• Cover local and outstation outlets; base in KL outlet.

Skills

F&B experience

Leadership

Team leadership

Customer service

Communication

Education

Diploma

Job description

A fast–paced role packed with action, learning opportunities, outlet visits and a super supportive team — the perfect place to grow!

If you love challenges, leadership and the F&B environment… this job is MADE for you!

• To ensure day to day operations and food preparation are carried smoothly in accordance to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Recording and updating halal matters (pest control & audit).
• Assist food safety audit and halal department.
• Attend to customer complaint and feedback to ensure customer satisfaction.
• Work according to shift.
• Must always travel outlet to outlet based on schedule.
• Cover local & outstation outlet.
• Will based in KL outlet.
• T'ravel to outstation as arranged by immediate superior or the Management
• Any ad-hoc tasks required by immediate superior or the Management.

Requirement:

• Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position
• Strong background in F&B line
• A team player with leadership skills, independent and pleasant personality.
• Maturity to deal with all staff and customers in professional way
• Good attitude with detail-oriented and serious person
• Good command of verbal and written English, Bahasa Malaysia and Mandarin
• Possess own transport for work
• Able to work in long hours & travel within states
• Able to get incentive if achieve good performance

If you are passionate, energetic & want to grow in F&B industry — THIS IS THE SIGN!

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.

Operated by Asam Laksa enthusiast, we deliver our heart and passion in each of every serving to perform on the stage of satisfaction. Hereafter, we steadily revise our dense ingredients for an incredible Asam Laksa experience. A part from that, we are often particularly consistent with our serving portion. We welcome anyone and everyone with open hand to immerse into the phenomenal real of D'laksa.

Hurry up! Don’t miss the chance!

WHAT WE OFFER

• Salary up to RM3,000++ with OT/allowances
• Incentive every 4 months if KPI is achieved
• Birthday gift
• Staff meal
• 2 sets of uniform
• EPF & SOCSO & EIS
• Overtime pay
• Training provided
• Increment & promotion