Operation Supervisor

Serba Wangi Sdn Bhd; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

Serba Wangi Sdn Bhd is seeking an proactive Operation Supervisor in Malaysia to oversee promotional campaigns, events, roadshows, and product launches. You will coordinate on-site operations, manage promoters, and ensure smooth campaign execution.

This role requires frequent travel for store visits and weekend work with two days off from Monday to Friday. Diploma or Bachelor's degree in a relevant field is required, with experience in event operations and promoter management.

Qualifications

• Diploma or Bachelor's degree in a relevant field.
• Experience in event operations and promoter management.
• Strong team coordination and logistics planning.
• Proficient in campaign reporting and on-site execution.
• Willing to travel frequently for store visits.
• Saturday and Sunday work with two weekdays off.

Responsibilities

• Plan and execute roadshows, events, product launches, and promotional campaigns.
• Recruit, manage, and supervise promoters and on-site operations.
• Coordinate with store buyers and internal teams to ensure smooth execution.
• Monitor campaign performance and prepare reports on campaign results.
• Manage promoter salary payments, and follow-up activities.

Skills

Event operations

Promoter management

Team coordination

Logistics planning

Client communication

Campaign reporting

Education

Diploma/Bachelor's Degree in relevant field

Job description

We are looking for a proactive and experienced Operation Supervisor to oversee the execution of promotional campaigns, events, roadshows, and product launches. The successful candidate will be responsible for coordinating on-site operations, managing promoters, and ensuring smooth and effective campaign execution.

Key Responsibilities

Plan and execute roadshows, events, product launches, and promotional campaigns.

Recruit, manage, and supervise promoters and on-site operations.

Coordinate with store buyers and internal teams to ensure smooth execution.

Monitor campaign performance and prepare reports on campaign results.

Manage promoter salary payments, and follow-up activities.

Requirements

Diploma or Bachelor's Degree in a relevant field.

Experience in event operations, campaign execution, and promoter management, including promoter salary payments.

Strong team coordination, logistics planning, and client communication.

Proficient in campaign reporting and operational problem-solving.

Responsible, proactive, and able to work independently.

Willing to travel frequently for store visits and promotional activities.

Saturday and Sunday are working days, two off days selected from Monday to Friday.

JATI rice is so much synonymous with its producer Serba Wangi Sdn Bhd. Our Company started its operation in 1993, and has become one of the nation's leading rice millers and wholesalers focusing on rice business. The business covers an extensive scale of activities ranging from milling, processing, packaging to distribution of various rice and rice products under flagship brand JATI.

Serba Wangi’s reputable products come under various brand names besides Jati – Kapal Layar, Carnation, Songhe Noble Pine Crane, Songhe Lotus, Fres-Harves, Jati Signature and ecoBrown’s, a series of rice for health conscious consumers.

Our company’s headquarters operates its business entity right from the heart of the ‘Rice Bowl State of Kedah”. At present, Serba Wangi has a wide distribution network covering the whole of Peninsula Malaysia under its group. It operates and set up own branches in Penang, Perak, Selangor, Negeri Sembilan, Pahang, Melaka and Johor to support and handle processing, distribution and wholesaling operations.

JATI rice is so much synonymous with its producer Serba Wangi Sdn Bhd. Our Company started its operation in 1993, and has become one of the nation's leading rice millers and wholesalers focusing on rice business. The business covers an extensive scale of activities ranging from milling, processing, packaging to distribution of various rice and rice products under flagship brand JATI.

Serba Wangi’s reputable products come under various brand names besides Jati – Kapal Layar, Carnation, Songhe Noble Pine Crane, Songhe Lotus, Fres-Harves, Jati Signature and ecoBrown’s, a series of rice for health conscious consumers.

Our company’s headquarters operates its business entity right from the heart of the ‘Rice Bowl State of Kedah”. At present, Serba Wangi has a wide distribution network covering the whole of Peninsula Malaysia under its group. It operates and set up own branches in Penang, Perak, Selangor, Negeri Sembilan, Pahang, Melaka and Johor to support and handle processing, distribution and wholesaling operations.