AI & Digitalization Executive

Serba Wangi Sdn Bhd; Seberang Perai; On-site; MYR 60,000 - 100,000; Full time

Job summary

Serba Wangi Sdn Bhd is seeking a proactive IT/Digital Transformation professional to support our AI-driven initiatives. You will map processes, build digital forms and workflows, and test solutions across sites in Penang and beyond.

The role requires collaboration with department PICs and strong data handling skills to deliver practical, scalable changes. Fresh graduates with relevant technical skills are welcome, alongside candidates with up to 2 years of experience.

Qualifications

• Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, Software Engineering or a related field.
• Experience in AI tools, workflow automation and digital solutions.
• 2 years of relevant working experience preferred.
• Fresh graduates with relevant technical skills and a strong interest in AI and digitalisation are encouraged to apply.
• Strong analytical, problem-solving and communication skills.
• Self-motivated, innovative and eager to learn new technologies.
• Able to work independently, manage multiple assignments and deliver practical solutions within agreed timelines.
• Travel between company sites is required.

Responsibilities

• Work with department PICs to understand tasks, map processes and identify repetitive work suitable for improvement.
• Build and test digital forms, registers, reminders, approval workflows, document tools and simple internal applications.
• Use AI-assisted coding and drafting tools, checking outputs for accuracy and suitability before use.
• Organise and validate data; support approved database and API connections with IT or vendor assistance.
• Conduct user testing, troubleshoot issues, train users and prepare clear operating and handover instructions.
• Maintain version history, access controls and operating logs; monitor failures and improve deployed solutions.
• Track progress and demonstrate working outputs; measure actual adoption, errors and effort before and after implementation.

Skills

Analytical

Problem-solving

Communication

Self-motivated

Independent work

Education

Bachelor’s degree in IT/CS/IS/BIS/SE or related

Job description

Are you passionate about AI, digital technology and making business processes smarter and more efficient?

We are looking for a proactive and technology-driven individual to join our team and support the Group's digital transformation journey.

What You Will Do:

Work with department PICs to understand tasks, map processes and identify repetitive work suitable for improvement.

Build and test digital forms, registers, reminders, approval workflows, document tools and simple internal applications.

Use AI-assisted coding and drafting tools, checking outputs for accuracy and suitability before use.

Organise and validate data; support approved database and API connections with IT or vendor assistance.

Conduct user testing, troubleshoot issues, train users and prepare clear operating and handover instructions.

Maintain version history, access controls and operating logs; monitor failures and improve deployed solutions.

Track progress and demonstrate working outputs; measure actual adoption, errors and effort before and after implementation.

What We Are Looking For:

Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, Software Engineering or a related field.

Experience in AI tools, workflow automation and digital solutions.

With 2 years of relevant working experience preferably.

Fresh graduates with relevant technical skills and a strong interest in AI and digitalisation are encouraged to apply.

Strong analytical, problem-solving and communication skills.

Self-motivated, innovative and eager to learn new technologies.

Able to work independently, manage multiple assignments and deliver practical solutions within agreed timelines.

Travel between Company sites are required.

Few positions available.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Do you have experience using Agentic AI?
• Do you have Process Optimisation experience?
• How much notice are you required to give your current employer?

JATI rice is so much synonymous with its producer Serba Wangi Sdn Bhd. Our Company started its operation in 1993, and has become one of the nation's leading rice millers and wholesalers focusing on rice business. The business covers an extensive scale of activities ranging from milling, processing, packaging to distribution of various rice and rice products under flagship brand JATI.

Serba Wangi's reputable products come under various brand names besides Jati - Kapal Layar, Carnation, Songhe Noble Pine Crane, Songhe Lotus, Fres-Harves, Jati Signature and ecoBrown's, a series of rice for health conscious consumers.

Our company's headquarters operates its business entity right from the heart of the 'Rice Bowl State of Kedah'. At present, Serba Wangi has a wide distribution network covering the whole of Peninsula Malaysia under its group. It operates and set up own branches in Penang, Perak, Selangor, Negeri Sembilan, Pahang, Melaka and Johor to support and handle processing, distribution and wholesaling operations.

JATI rice is so much synonymous with its producer Serba Wangi Sdn Bhd. Our Company started its operation in 1993, and has become one of the nation's leading rice millers and wholesalers focusing on rice business. The business covers an extensive scale of activities ranging from milling, processing, packaging to distribution of various rice and rice products under flagship brand JATI.

Serba Wangi's reputable products come under various brand names besides Jati - Kapal Layar, Carnation, Songhe Noble Pine Crane, Songhe Lotus, Fres-Harves, Jati Signature and ecoBrown's, a series of rice for health conscious consumers.

Our company's headquarters operates its business entity right from the heart of the 'Rice Bowl State of Kedah'. At present, Serba Wangi has a wide distribution network covering the whole of Peninsula Malaysia under its group. It operates and set up own branches in Penang, Perak, Selangor, Negeri Sembilan, Pahang, Melaka and Johor to support and handle processing, distribution and wholesaling operations.