Operation Liaison Executive

MHA Consultancy Services Sdn Bhd; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Shift Allowance

Transport Allowance

Laptop Provided

14+ Days Annual Leave

Medical Insurance

Hospitalisation Leave

Flexi Claim Allowance

Pantry & Beverages

Career Growth

Statutory Coverage

Job summary

MHA Consultancy Services Sdn Bhd is seeking an Operations Liaison Executive in Klang Valley to act as the operational bridge between bank branches, legal partners, and field runners. You will ensure accurate case tracking, documentation, and timely compliance submissions.

Requirements include a diploma or degree in business administration, finance or law and 1–3 years in related roles. Willingness to travel locally and own transport are essential. A rewarding benefits package applies.

Qualifications

• Diploma or degree in business administration, finance or law is required.
• 1 to 3 years of experience in bank branch operations, legal administration, conveyancing support, or field liaison work.
• Willingness to travel locally across Klang Valley and possess own transport.

Responsibilities

• Branch Liaison: visit bank branches to submit clarification letters and lodge compliance reports.
• Case Masterlist Management: maintain the daily case tracking masterlist with accuracy.
• Runner and Vendor Coordination: coordinate schedules for urgent document deliveries and filings.
• Documentation Support: verify and prepare supporting documents for statutory declarations and filings.

Skills

Verbal communication

Attention to detail

Resilience

Education

Diploma or Degree in Business Administration, Finance or Law

Job description

Are you an energetic and detail-oriented professional looking for a role that offers autonomy, professional growth, and active field exposure?

We are seeking a Operations Liaison Executive to join our dynamic Bank Operations Team. In this role, you will act as the key operational bridge between our organization, commercial bank branches, legal partners, and field runners across Klang Valley. You will ensure seamless case tracking, accurate legal documentation, and timely bank compliance submissions.

WHY JOIN US

Attractive Allowances: Shift Allowance + Transport Allowance are provided.

Work Laptop Provided: Full company IT assets & equipment provided from Day 1.

Generous Leave Package: 14+ Days Annual Leave + Comprehensive Medical & Hospitalisation Leave.

Flexi Claim Allowance: Personalised claims for optical, dental, wellness, or medical needs.

Fully Stocked Pantry: Unlimited free snacks, brewed coffee, and drinks to keep you fueled all day.

Structured Career Growth: Full structured onboarding training provided to transition you into FinTech operations.

Full Statutory Coverage: EPF, SOCSO, EIS + Medical Insurance & Hospitalization coverage.

KEY RESPONSIBILITIES

Branch Liaison: Visit commercial bank branches across Klang Valley to submit clarification letters, lodge compliance reports, and follow up on pending case milestones.

Case Masterlist Management: Maintain and update the daily Case Tracking Masterlist with pinpoint accuracy, logging document requests, status changes, and turnaround timelines.

Runner and Vendor Coordination: Dispatch tasks and coordinate schedules with external field runners and vendors for urgent document deliveries and legal filings.

Documentation Support: Assist in verifying, organizing, and preparing supporting documents required for Statutory Declarations, legal filings, and banking clearance.

REQUIREMENTS

Qualification: Diploma or Degree in Business Administration, Finance, Law, or equivalent.

Experience: 1 to 3 years of experience in bank branch operations, legal administration, conveyancing support, or field liaison work.

Transport: Must possess own transport (car or motorcycle) and be willing to travel locally across Klang Valley for branch visits.

Soft Skills: Strong verbal communication skills, high attention to detail, and high resilience under tight turnaround times.