OPERATION EXECUTIVE

MSS BIOFRESH SDN. BHD.; Johor Bahru; On-site; MYR 39,000 - 61,000; Full time

Job summary

MSS Biofresh Sdn Bhd in Johor Bahru is seeking an Operations Executive to lead site operations, manage teams, and uphold service quality. You will oversee schedules, costs, and compliance with ISO standards while coordinating with HR for payroll and reports.

The role requires a Diploma and at least 1 year in supervision, with strong leadership and English/Malay proficiency. The position emphasizes hands-on leadership across cleaning and facility services, ensuring client satisfaction and smooth

Qualifications

• Diploma in Facility Management, Business Administration or related field.
• Experience in supervisory roles is preferred (min 1 year).
• Strong leadership, people management and computer skills required.

Responsibilities

• Conduct regular client engagements to ensure satisfaction and resolve issues.
• Coordinate cross-project teams, enforcing schedules, attendance and deadlines.
• Lead project deliverables and supervise teams to meet quality standards.
• Monitor and control project costs to minimize waste.
• Establish and enforce ISO-aligned operational policies and documentation.
• Oversee sites to ensure smooth operations and minimize complaints.
• Supervise machinery maintenance and equipment usage.
• Collaborate with HR on payroll data, reports, and admin needs.
• Provide flexible operational leadership for ad-hoc tasks and cleaning/disinfection when needed.

Skills

Leadership

Manpower management

Computer literacy

Education

Diploma in Facility Management / Business Administration

Tools

MS Office

Job description

Conduct regular client engagements to ensure satisfaction, proactively resolve issues, and minimize complaints.

Coordinate and manage cross-project teams, ensuring strict adherence to schedules, attendance, deadlines, and training.

Lead project deliverables and supervise team members to ensure all work meets established quality standards.

Monitor and administer project costs to maximize efficiency and minimize material waste.

Establish and enforce operational policies and documentation in strict alignment with ISO standards.

Maintain complete oversight of assigned sites to ensure smooth operations and minimize client complaints.

Oversee machinery maintenance and proper equipment usage across all active sites.

Collaborate with HR and management on payroll data, claims, operational reports, and administrative needs.

Provide flexible operational leadership, stepping in for ad-hoc tasks, staff motivation, or specialized cleaning and disinfection when needed.

Job Requirements

Education & Language:

Minimum Diploma in Facility Management, Business Administration, or any related field.

Required languages: Bahasa Malaysia and English.

Experience & Skills:

At least 1 year of working experience in a supervisory role, preferably within the cleaning services, facility management, or hospitality sectors.

Computer literacy, excellent leadership, and effective manpower management.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Operations Executive?
• Which of the following types of qualifications do you have?
• How many years of Cleaning Supervision experience do you have?
• Have you worked in a role which requires a sound understanding of ISO Standards?
• Do you have Guest Services experience?

MSS Biofresh Sdn Bhd has been in business since 2013 and was registered under the Companies Act 1965. Today, the Company has grown steadily to the present status as one of the finest cleaning and landscaping maintenance service platform in Johor Bahru, Malaysia. We are the one stop solution for your cleaning issues. Personalized and customized solution on the go to both residential, commercial and industrial buildings.

We understand that cleanliness matters and the needs to have a preserved environment. With the current workforce of more than 200-man power and various machineries and equipment, we are able to suit our client’s needs right on with reasonable price.

MSS Biofresh Sdn Bhd has been in business since 2013 and was registered under the Companies Act 1965. Today, the Company has grown steadily to the present status as one of the finest cleaning and landscaping maintenance service platform in Johor Bahru, Malaysia. We are the one stop solution for your cleaning issues. Personalized and customized solution on the go to both residential, commercial and industrial buildings.

We understand that cleanliness matters and the needs to have a preserved environment. With the current workforce of more than 200-man power and various machineries and equipment, we are able to suit our client’s needs right on with reasonable price.

What can I earn as an Operations Executive