Operation Coordinator (Penang Airport Cargo)

Phili-Orient Logistics (PG) Sdn Bhd; Bayan Lepas; On-site; MYR 27,000 - 40,000; Full time

Job summary

Phili-Orient Logistics (PG) Sdn Bhd is seeking a logistics associate to manage truck bookings, coordinate schedules, and monitor shipments at Penang Airport area. This role requires coordination with approved vendors, drivers, and the CS team to ensure timely delivery and accurate documentation.

The candidate should have a Diploma or equivalent in Logistics or related fields, at least 1 year of relevant experience, and be able to work on a weekly rotating shift, including weekends and public

Qualifications

• Diploma or equivalent in Logistics, Supply Chain, Transportation, Business Administration or related field.
• At least 1 year of working experience in a relevant industry.
• Previous experience in airport logistics, freight forwarding, transportation, warehouse or customer service operations preferred.

Responsibilities

• Arrange and book trucks with approved vendors for Import and Export shipments.
• Coordinate truck schedules based on shipment requirements and cut-off times.
• Monitor truck collection and delivery status and update stakeholders.

Skills

Discipline

Shift work

Motorbike travel

Education

Diploma or equivalent in Logistics/SC/Transportation/Business Admin

Tools

MAWB

HAWB

Manifest

Job description

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• Arrange and book trucks with approved vendors for Import and Export shipments.
• Coordinate truck schedules based on shipment requirements and cut-off times.
• Provide shipment details to vendors and request truck details.
• Arrange standby/backup trucks for urgent shipments when required.

B. Shipment Collection & Delivery Monitoring

• Monitor truck collection and delivery status.
• Follow up with drivers and vendors on shipment progress and delays.
• Escalate any delays or operational issues to the Supervisor/Manager.
• Update CS team and customers on shipment status.
• Ensure POD and required delivery documents are obtained and recorded.

C. AWB & Documentation Closure

• Prepare and verify MAWB, HAWB and Manifest details.
• Ensure shipment information is accurate and matches the cargo.
• Submit Manifest within the required cut-off time.
• Follow up on any discrepancies between MAWB, HAWB, Manifest and physical cargo.
• Update and close MAWB/HAWB/Manifest records after shipment completion.
• Sending final pre-alert document to related party
• Maintain proper records of all shipment documentation.

QUALIFICATION AND EXPERIENCE:

• Minimum Diploma or equivalent qualification in Logistics, Supply Chain, Transportation, Business Administration, or a related field. Must have at least 1 year of working experience in a relevant industry.
• Previous experience in airport logistics, freight forwarding, transportation, warehouse, or customer service operations is preferred. Hardworking and able to work on weekends / public holidays.
• To work on shift (morning and evening shifts on a weekly rotation).
• Discipline and ability to follow instructions.
• Possess motorbike (need to travel to Penang Airport and Batu Maung Airport as required).