Operation Assistant

RMS MARINE & OFFSHORE SERVICE PTE. LTD.; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Job summary

RMS MARINE & OFFSHORE SERVICE PTE. LTD. in Malaysia seeks a Logistics Coordinator to support ship schedules, transport arrangements, and daily order deliveries.

You will update plans, liaise with agents, manage costs, ensure documentation and safety procedures, and collaborate with sales, warehouse and boarding officers. The role requires 2–3 years in marine logistics, a related degree, MS Office proficiency, and fluent English plus an additional language.

Qualifications

• STPM/ Diploma or bachelor's degree in related field.
• 2–3 years of marine logistics experience.
• Working knowledge of MS Office.
• Analytical thinking and problem-solving abilities.
• Fluent English and at least one additional language.
• Good communication and teamwork.
• Multi-language ability prioritized.

Responsibilities

• Update ship schedules after sales orders and contact agents.
• Arrange land and sea transport for goods delivery.
• Control operating costs within SOP and budget.
• Cross-check daily Delivery Notes and Customer Feedback.
• Follow up Delivery Note collection after delivery.
• Coordinate returns to RMS and care-off parties.
• Assist boarding officer with warehouse/purchaser during boarding.
• Coordinate sales, purchases, warehouse and boarding officer for smooth delivery.
• Complete tasks assigned by Operation Manager.
• Enhance safety and wear PPE per regulations.

Skills

Communication skills

Teamwork

Problem solving

Multilingual ability

Education

STPM/ Diploma or bachelor's degree in related field

Tools

MS Office

Job description

Assist in updating ship schedule 3 days prior to current date and Boarding Officer arrangement. Clear email and New Order. Check Portnet and update day plan. Make sure all documents ready and all delivery order arrangement well. Arrangement of transportation and supply boat to deliver daily orders cost efficiently. Assist Oversee Loading due to peak seasons. Backup Boarding Officers to board ship during peak seasons. Comply with the company regulation, and strictly follow the working process. Give assistance to other departments, to create unity and harmonious company.

Key responsibilities

Assist to update ship schedule after receiving sales order, contact agent and obtain vessel information

Arrange land and sea transport if necessary for goods delivery

Control Operation cost within the budget (Follow SOP)

Assist to cross-check all daily Delivery Note and Customer Feedback form are completed and submitted

Follow up Delivery Note collection after completing the delivery

To follow up on returns from RMS & from care-off parties

Assist boarding officer to check with warehouse or purchaser when boarding officer on board

Assist to coordinator among sales, purchasers, warehouse and boarding officer to make delivery flow smooth

Complete other tasks assigned by Operation Manager

Enhance the sense of safety. Comply with company regulation; wear personal protective equipment such as safety helmet, working clothes, safety shoes, lifejacket if necessary

About you

STPM/ Diploma or bachelor's degree in related field

At least 2 to 3 years of working experience in marine logistic industry

Working knowledge and experience with MS office

Ability to operation analysis and problem solving

Ability of fluent communication in English and bilingual in another language

Good communication skills and team-work awareness

Able to speak multi-language is prioritized.