Onsite Renewal Strategist for IT Services

Hewlett Packard Enterprise; Kuala Lumpur; Presencial; MYR 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & wellbeing

Professional development

Inclusive culture

Descripción de la vacante

Hewlett Packard Enterprise in Malaysia is seeking an on-site Renewal Sales Account Manager to manage renewals and drive upsell opportunities within assigned accounts. You will coordinate with channel partners, analyze contractual data, and present renewal proposals to customers.

The role emphasizes proactive account management, strong Mandarin and English communication, and collaboration with sales, services delivery, and partners. Prior experience in renewals is valued.

Formación

• Bachelor’s degree or equivalent experience; Master’s preferred.
• 2–4 years of relevant work experience or equivalent.
• Fluent in English and Mandarin; strong communication skills.

Responsabilidades

• Develops customer/partner relationships and monitors satisfaction.
• Manages renewals, conversions, and upsells for assigned accounts.
• Creates renewal proposals and negotiates prices to close deals.
• Forecasts renewal orders and maintains pipeline and opportunities.
• Engages with customers via calls, face-to-face visits, and reviews.

Conocimientos

English proficiency

Mandarin

Relationship management

Account planning

Renewal management

Data analysis

Financial acumen

Sales presentation

Educación

Bachelor's degree

Master's degree

Descripción del empleo

Hewlett Packard Enterprise in Malaysia is seeking an on-site Renewal Sales Account Manager to manage renewals and drive upsell opportunities within assigned accounts. You will coordinate with channel partners, analyze contractual data, and present renewal proposals to customers.

The role emphasizes proactive account management, strong Mandarin and English communication, and collaboration with sales, services delivery, and partners. Prior experience in renewals is valued.