Onsite Desktop Support Engineer

Axiom Technologies; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

Axiom Technologies is seeking a capable IT support resource to coordinate activities and provide onsite assistance. This role focuses on delivering optimal support to end-users within the organization’s desktop computing environment and requires strong knowledge of various operating systems.

The ideal candidate should have a Bachelor’s degree in Computer Science, at least 2 years of experience in IT support, and excellent troubleshooting and communication skills. Interested candidates can apply by sending their resumes to [e-mail].

Qualifications

• 2+ years of experience in desktop support, helpdesk, or IT technician role.
• Strong knowledge of Windows OS and Office 365.
• Excellent interpersonal skills.

Responsibilities

• Provide first- and second-level support for desktops, laptops, and mobile devices.
• Respond to service requests via ticketing system, phone, or in‑person.
• Collaborate with other IT teams on escalated issues.

Skills

Windows OS

Office 365

Basic networking concepts

Troubleshooting

Excellent communication skills

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

ServiceNow

JIRA

Zendesk

Job description

Axiom Technologies is seeking a capable IT support resource to coordinate activities and provide onsite assistance. This role focuses on delivering optimal support to end-users within the organization’s desktop computing environment and requires strong knowledge of various operating systems.

The ideal candidate should have a Bachelor’s degree in Computer Science, at least 2 years of experience in IT support, and excellent troubleshooting and communication skills. Interested candidates can apply by sending their resumes to [e-mail].