Desktop Support Engineer - Kuala Lumpur (Onsite & On-Call)

Axiom Technologies; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Axiom Technologies is seeking a capable IT support resource to coordinate desktop computing assistance and ensure optimal service delivery. This role involves providing support for desktops, laptops, and printers, along with troubleshooting hardware and software issues.

The ideal candidate should have a Bachelor's degree in Computer Science and 2+ years of relevant experience. Strong knowledge of Windows OS and excellent troubleshooting skills are essential. If you're ready for a new challenge, apply at [e-mail].

Qualifications

• 2+ years of experience in a desktop support or helpdesk role.
• Strong knowledge of basic networking concepts.
• Familiarity with ticketing systems.

Responsibilities

• Provide first and second level support for desktops and laptops.
• Install, upgrade, and maintain operating systems.
• Troubleshoot hardware and software issues.

Skills

Windows OS

Office 365

Troubleshooting

Customer Support

Basic Networking

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Zendesk

JIRA

Job description

Axiom Technologies is seeking a capable IT support resource to coordinate desktop computing assistance and ensure optimal service delivery. This role involves providing support for desktops, laptops, and printers, along with troubleshooting hardware and software issues.

The ideal candidate should have a Bachelor's degree in Computer Science and 2+ years of relevant experience. Strong knowledge of Windows OS and excellent troubleshooting skills are essential. If you're ready for a new challenge, apply at [e-mail].