On-Site IT Support Engineer: End-User & Infrastructure

Fagron; Iskandar Puteri; On-site; MYR 49,000 - 61,000; Full time

Job summary

Fagron in Johor, Malaysia is seeking an On-Site IT Support Specialist to provide reliable day-to-day IT support, maintain the local technology environment and collaborate with global IT teams. You will be the main contact for local IT matters, handling end-user support, device management, and basic infrastructure tasks.

Ideal candidates have 2–5 years of relevant experience, fluent English, and an IT-related educational background.

Qualifications

• Fluent English is required/advantageous.
• 2–5 years of relevant professional IT experience.

Responsibilities

• Provide responsive, hands-on IT support for hardware, software, and connectivity issues.
• Log, track, and manage support requests via ITSM platform with timely updates.
• Coordinate with external IT suppliers and ensure services meet standards.

Skills

Fluent English

Education

IT-related education

Job description

Fagron in Johor, Malaysia is seeking an On-Site IT Support Specialist to provide reliable day-to-day IT support, maintain the local technology environment and collaborate with global IT teams. You will be the main contact for local IT matters, handling end-user support, device management, and basic infrastructure tasks.

Ideal candidates have 2–5 years of relevant experience, fluent English, and an IT-related educational background.