Ocean Freight Profit & Process Analyst

DHL Global Forwarding; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

DHL Global Forwarding in USJ, Selangor seeks an Ocean Freight Operational Accounting Specialist to strengthen financial controls for the Ocean Freight segment. The role emphasizes accurate file closing, KPI monitoring, and collaboration with Operations and Finance to drive process excellence.

The candidate will analyze disputes, improve gross profit performance, and uphold internal policies while supporting onboarding and knowledge sharing within the team.

Qualifications

• Bachelor’s degree in Logistics, Finance, Accounting or Business Studies with logistics/minor.
• Minimum 2 years in Freight Forwarding, Logistics, Operational Finance or related fields (Ocean Freight).
• Strong understanding of accounting principles, reconciliation and operational processes.
• Excellent time management and ability to prioritise in a fast-paced environment.
• Strong analytical, problem-solving, and stakeholder communication abilities.

Responsibilities

• Support accurate financial file closing and ensure compliance with financial control standards.
• Monitor KPIs: revenue leakage, unbilled files, billing timeliness, loss-making files and accrual performance.
• Identify root causes of operational accounting issues and drive improvements.
• Collaborate with Operations, Finance and stakeholders to analyze disputes.
• Monitor vendor cost controls and support actions to prevent gross profit leakage.
• Partner with country, regional and global teams to maximise file-level profitability.
• Maintain process documentation and ensure policy compliance.
• Support onboarding, knowledge sharing and training within the team.

Skills

Analytical thinking

Attention to detail

Time management

Stakeholder management

Communication skills

Excel

Office familiarity

Education

Bachelor’s Degree in Logistics/Finance/Accounting

Tools

CargoWise One (CW1)

Job description

DHL Global Forwarding in USJ, Selangor seeks an Ocean Freight Operational Accounting Specialist to strengthen financial controls for the Ocean Freight segment. The role emphasizes accurate file closing, KPI monitoring, and collaboration with Operations and Finance to drive process excellence.

The candidate will analyze disputes, improve gross profit performance, and uphold internal policies while supporting onboarding and knowledge sharing within the team.