Senior Ocean Freight Operations Lead

DHL Global Forwarding; Bayan Lepas; On-site; MYR 45,000 - 67,000; Full time

Job summary

DHL Global Forwarding in Penang, Bayan Lepas invites an Executive, Ocean Freight to support general operational ocean freight functions. You will handle customer and supplier communications, book freight, arrange transport, and monitor vessel and container movements to ensure on-time deliveries.

Responsibilities include preparing documents such as booking confirmations, bills of lading, CO/FTA and invoices, generating routine customer reports, maintaining ISO-compliant records, and coordinating

Qualifications

• Proficient in MS Office and Outlook for daily operations.
• Ability to coordinate with customers, suppliers and internal teams.
• Strong organizational and multitasking abilities.
• Good written and spoken communication.

Responsibilities

• General correspondences with customer, suppliers (Carrier, Warehouse, Transporter) agents and other inter-department for ocean freight movements
• Monitor and coordinate export & import ocean freight movements – Booking, Transport arrangement, vessel & container movement
• Prepare relevant documentation for customer – Booking, Bill of lading, CO/FTA, Shipping document, Invoicing
• Coordinate routine customer reports & any customer’s platform
• Maintain records and filing as per ISO requirements and standards
• Respond to internal enquiries and complaints and coordinate with other department on ocean freight needs
• Monitor internal data & system compliance

Skills

MS Office

Excel

Communication

Organizational skills

Job description

DHL Global Forwarding in Penang, Bayan Lepas invites an Executive, Ocean Freight to support general operational ocean freight functions. You will handle customer and supplier communications, book freight, arrange transport, and monitor vessel and container movements to ensure on-time deliveries.

Responsibilities include preparing documents such as booking confirmations, bills of lading, CO/FTA and invoices, generating routine customer reports, maintaining ISO-compliant records, and coordinating