Ocean Freight Customer Support

Toll Warehouse; Johor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Toll Warehouse in Malaysia is seeking a Logistics Supervisor to oversee daily logistics, warehouse, transportation, and distribution activities. You will plan manpower and allocate resources to meet operational requirements while ensuring on-time deliveries and proper documentation.

You will coordinate with customers, transporters, drivers, and internal teams to keep operations smooth, monitor productivity and attendance, and drive continuous improvement while ensuring safety and compliance with

Qualifications

• Supervise daily logistics operations
• Coordinate warehouse activities and distribution processes
• Plan and allocate manpower to meet operational needs
• Monitor shipments for timely deliveries and collections
• Coordinate with customers, transporters, drivers and internal teams
• Monitor productivity, attendance, punctuality, and overtime
• Maintain complete and accurate logistics documentation
• Identify and resolve operational issues to improve efficiency and safety

Responsibilities

• Supervise and coordinate daily logistics, warehouse, transportation, and distribution activities.
• Plan and allocate manpower to ensure sufficient resources are available to meet operational requirements.
• Monitor incoming and outgoing shipments to ensure timely deliveries and collections.
• Coordinate with customers, transporters, drivers, warehouse teams, and other departments to ensure smooth daily operations.
• Monitor employees' productivity, attendance, punctuality, overtime, and overall work performance.
• Ensure logistics and shipment documentation is complete, accurate, and properly maintained.
• Identify operational issues and coordinate with relevant parties to resolve delays and improve efficiency.
• Ensure compliance with company procedures, workplace safety requirements, and applicable operational standards.

Job description

Supervise and coordinate daily logistics, warehouse, transportation, and distribution activities.

Plan and allocate manpower to ensure sufficient resources are available to meet operational requirements.

Monitor incoming and outgoing shipments to ensure timely deliveries and collections.

Coordinate with customers, transporters, drivers, warehouse teams, and other departments to ensure smooth daily operations.

Monitor employees' productivity, attendance, punctuality, overtime, and overall work performance.

Ensure logistics and shipment documentation is complete, accurate, and properly maintained.

Identify operational issues and coordinate with relevant parties to resolve delays and improve efficiency.

Ensure compliance with company procedures, workplace safety requirements, and applicable operational standards.

At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Our mission

Every minute, every day, in countless decisions, transactions, interactions and innovations, people and businesses move the world forward. Making moves that define markets and power industries. Moves that impact economies and empower communities. And it’s here that we are at our best because the only way that our customers can keep moving, is if we do, harnessing deep passion and experience from across our organisation to help these moves happen. So, at the very moment when our customers need us, we bring together the best of who we are, so they can be at their best. That’s why we never settle. Why we strive for excellence in everything we do. Why we put passion behind every ounce of progress. Why we pull together to deliver success. And then reach further still, to anticipate what’s next. At Toll, we do more than just logistics. We move the businesses that move the world.

Why Toll

Why join us? At Toll you will be connected to a world of opportunity. Our global network exposes you to industry leading ideas, best practice processes, innovation, equipment, and technology. And our people? We employ some of the most experienced and talented individuals in the industry, ready to collaborate and support you on your career journey.

At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Our mission

Every minute, every day, in countless decisions, transactions, interactions and innovations, people and businesses move the world forward. Making moves that define markets and power industries. Moves that impact economies and empower communities. And it’s here that we are at our best because the only way that our customers can keep moving, is if we do, harnessing deep passion and experience from across our organisation to help these moves happen. So, at the very moment when our customers need us, we bring together the best of who we are, so they can be at their best. That’s why we never settle. Why we strive for excellence in everything we do. Why we pull together to deliver success. And then reach further still, to anticipate what’s next. At Toll, we do more than just logistics. We move the businesses that move the world.

Why Toll

Why join us? At Toll you will be connected to a world of opportunity. Our global network exposes you to industry leading ideas, best practice processes, innovation, equipment, and technology. And our people? We employ some of the most experienced and talented individuals in the industry, ready to collaborate and support you on your career journey.