Ocean Export Customer Service Lead

Expeditors; Petaling Jaya; Sur place; MYR 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Group Medical Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Employee Referral Program Bonus

Résumé du poste

Expeditors is seeking a Lead Agent for Ocean Export Customer Service in Petaling Jaya. This full-time position involves ensuring smooth freight flow, accurate data entry, and timely customer interactions.

You'll build relationships with vendors and track shipments effectively. The ideal candidate will have a Diploma or Bachelor's Degree in Supply Chain Management, at least 1 to 2 years of experience, and a proactive approach to learning.

Qualifications

• 1 to 2 years of related working experience in a similar position.
• Understanding of transportation documentation and terms is a plus.
• Good command of written and spoken English.

Responsabilités

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Track and trace shipments as required.
• Ensure timely movement and delivery of freight to customers.
• Interact with customers in arranging shipments, exceeding service expectations.
• Build and maintain strong relationships with vendors.
• Respond to requests for proposal and quotation timely.

Connaissances

Transportation documentation

MS Office applications

Effective communication

Organizational skills

Proactive learning

Formation

Diploma or Bachelor's Degree in Supply Chain Management

Description du poste

Expeditors is seeking a Lead Agent for Ocean Export Customer Service in Petaling Jaya. This full-time position involves ensuring smooth freight flow, accurate data entry, and timely customer interactions.

You'll build relationships with vendors and track shipments effectively. The ideal candidate will have a Diploma or Bachelor's Degree in Supply Chain Management, at least 1 to 2 years of experience, and a proactive approach to learning.