Northern Regional Retail Growth Leader

MR DIY TRADING SDN BHD; Kedah; On-site; MYR 90,000 - 130,000; Full time

Job summary

MR D.I.Y. is seeking a Regional Store Manager to lead the sales strategy for all stores in the assigned area across Malaysia.

You will monitor performance, coach store managers, and drive profitability while ensuring compliance with company policies and local regulations. The role requires a strong track record in retail leadership, inventory optimization, and customer service excellence, with the ability to manage multiple priorities in a fast-paced environment and collaborate with marketing,

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• Minimum 5 years’ retail management experience, including at least 3 years in a managerial role.
• Proven track record of driving sales growth and profitability.
• Strong leadership, communication, and team management skills.
• Solid understanding of retail operations, including inventory management, visual merchandising, and customer service.
• Ability to thrive in a fast-paced environment and manage multiple priorities.

Responsibilities

• Develop and execute strategies to drive sales and profitability in all stores within the assigned area
• Monitor store performance and conduct regular store visits to ensure that all stores are meeting or exceeding sales and profit targets
• Ensure that all stores are operating within company policies and procedures and are in compliance with local laws and regulations
• Monitor and manage inventory levels to ensure that stores have sufficient stock levels to meet customer demand
• Hire, train, and manage the performance of store managers and staff within the assigned area
• Conduct regular performance evaluations and provide coaching and feedback to store managers and staff to improve performance and address any issues
• Identify opportunities for growth and improvement within the assigned area and work with senior management to develop and implement plans to capitalize on these opportunities
• Ensure that all stores maintain high levels of customer satisfaction by providing excellent customer service and resolving any customer issues in a timely and professional manner
• Collaborate with other departments within the company, including marketing, finance, and operations, to ensure that all stores are aligned with company goals and objectives

Skills

Retail Management

Sales Growth

Leadership

Team Management

Inventory Management

Customer Service

Visual Merchandising

Education

Bachelor's degree in Business or Marketing

Job description

MR D.I.Y. is seeking a Regional Store Manager to lead the sales strategy for all stores in the assigned area across Malaysia.

You will monitor performance, coach store managers, and drive profitability while ensuring compliance with company policies and local regulations. The role requires a strong track record in retail leadership, inventory optimization, and customer service excellence, with the ability to manage multiple priorities in a fast-paced environment and collaborate with marketing,