Area Manager - Klang Valley

MR DIY Malaysia; Kuala Lumpur; Vor Ort; MYR 120.000 - 180.000; Vollzeit

Zusammenfassung

MR D.I.Y. is seeking an experienced Retail Area Manager to drive sales and profitability across all stores in the assigned area, including Kuala Lumpur. You will monitor performance, visit stores, ensure compliance, manage inventory, and lead store managers to deliver results.

Join a home-grown retailer with over 1,300 stores across Malaysia and Brunei, committed to offering value and excellent service. You will collaborate with marketing, finance and operations to align with company goals.

Qualifikationen

• Bachelor's degree in Business, Marketing, or related field.
• 5+ years of retail management experience, with at least 3 years in a managerial role.
• Proven track record of driving sales growth and profitability.

Aufgaben

• Develop and execute strategies to drive sales and profitability in all stores within the assigned area.
• Monitor store performance and conduct regular store visits to ensure that all stores are meeting or exceeding sales and profit targets.
• Ensure that all stores are operating within company policies and procedures and are in compliance with local laws and regulations.
• Monitor and manage inventory levels to ensure that stores have sufficient stock levels to meet customer demand.
• Hire, train, and manage the performance of store managers and staff within the assigned area.
• Conduct regular performance evaluations and provide coaching and feedback to store managers and staff to improve performance and address any issues.
• Identify opportunities for growth and improvement within the assigned area and work with senior management to develop and implement plans to capitalize on these opportunities.
• Ensure that all stores maintain high levels of customer satisfaction by providing excellent customer service and resolving any customer issues in a timely and professional manner.
• Collaborate with other departments within the company, including marketing, finance, and operations, to ensure that all stores are aligned with company goals and objectives.

Kenntnisse

Retail management

Leadership

Communication

Team management

Inventory management

Ausbildung

Bachelor's degree in Business, Marketing, or related field

Jobbeschreibung

• Develop and execute strategies to drive sales and profitability in all stores within the assigned area
• Monitor store performance and conduct regular store visits to ensure that all stores are meeting or exceeding sales and profit targets
• Ensure that all stores are operating within company policies and procedures and are in compliance with local laws and regulations
• Monitor and manage inventory levels to ensure that stores have sufficient stock levels to meet customer demand
• Hire, train, and manage the performance of store managers and staff within the assigned area
• Conduct regular performance evaluations and provide coaching and feedback to store managers and staff to improve performance and address any issues
• Identify opportunities for growth and improvement within the assigned area and work with senior management to develop and implement plans to capitalize on these opportunities
• Ensure that all stores maintain high levels of customer satisfaction by providing excellent customer service and resolving any customer issues in a timely and professional manner
• Collaborate with other departments within the company, including marketing, finance, and operations, to ensure that all stores are aligned with company goals and objectives

Job Description

• Develop and execute strategies to drive sales and profitability in all stores within the assigned area
• Monitor store performance and conduct regular store visits to ensure that all stores are meeting or exceeding sales and profit targets
• Ensure that all stores are operating within company policies and procedures and are in compliance with local laws and regulations
• Monitor and manage inventory levels to ensure that stores have sufficient stock levels to meet customer demand
• Hire, train, and manage the performance of store managers and staff within the assigned area
• Conduct regular performance evaluations and provide coaching and feedback to store managers and staff to improve performance and address any issues
• Identify opportunities for growth and improvement within the assigned area and work with senior management to develop and implement plans to capitalize on these opportunities
• Ensure that all stores maintain high levels of customer satisfaction by providing excellent customer service and resolving any customer issues in a timely and professional manner
• Collaborate with other departments within the company, including marketing, finance, and operations, to ensure that all stores are aligned with company goals and objectives

Key Qualifications And Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 5 years' retail management experience, including at least 3 years in a managerial role.
• Proven track record of driving sales growth and profitability.
• Strong leadership, communication, and team management skills.
• Solid understanding of retail operations, including inventory management, visual merchandising, and customer service.
• Ability to thrive in a fast-paced environment and manage multiple priorities.

MR D.I.Y. is a home-grown enterprise with over 1,300 stores across Malaysia and Brunei. The home improvement retailer has dedicated to make a positive difference in the lives of its valued customers by offering convenience at all its stores nationwide and online at mrdiy.com.my

All MR. D.I.Y. stores are managed directly and the retailer often works in collaboration with owners of shopfront properties or owners of malls.

MR. D.I.Y. stores offer a wide selection of SKUs across five major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising toys, car accessories, jewellery, cosmetics, food and beverage items, as well as health and personal care).

The Company strives to put its customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality and value-for-money, holding true to the Company's motto of "Always Low Prices".