NOC Shift Engineer - Data Center Operations

Jones Lang LaSalle Incorporated

Kulai

On-site

MYR 67,000 - 112,000

Full time

10 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking an on-site Network Operations Centre Shift Engineer in Johor Bahru, Malaysia. The role monitors critical facility systems, analyzes alarms, and drives rapid incident resolution while coordinating with cross-functional IT teams.

You will participate in change management, maintain network documentation, and ensure continuous operations in a 24/7 data centre environment.

Qualifications

A diploma or degree in Information Technology, Computer Science, or a related discipline is often required.
Relevant experience in a NOC or data centre environment is beneficial, with a minimum of 3 years being common for some roles.
Experience with network monitoring tools and technologies e.g. ITIL.
Familiarity with network hardware such as routers, switches, firewalls, and load balancers.
Understanding of network security principles and practices.

Responsibilities

Monitor and manage critical facility systems, including power, cooling, and fire suppression.
Conduct eyes on glass for alarms and analyze alarms to reduce noise.
Handle and manage network incidents with escalation as needed.
Maintain up‑to‑date network documentation for BMS systems and incident records.
Participate in change management to minimize disruption to data centre services.
Collaborate with IT teams to resolve network-related issues and communicate updates to stakeholders.