Network engineer

RAPID SYSTEMZ PTE. LTD.; Kuala Lumpur; Presencial; MYR 45.000 - 65.000; Jornada completa

Descripción de la vacante

RAPID SYSTEMZ PTE. LTD. in Kuala Lumpur seeks an IT Infrastructure/Operations specialist to provide daily support for systems software, networks, servers, and end-user devices.

You will configure servers, VMs, storage, and network gear, and help design infrastructure solutions based on requirements. Responsibilities include Windows OS/Server management, proactive system improvements, change/incident/problem management, backup/DR, and automation.

Formación

• Academic qualification in Information Technology or a related discipline.
• Hands-on experience with Windows environment.
• Strong knowledge of Microsoft-related activities and technical qualifications.
• Good interpersonal and communication skills.
• Independent and able to work with all levels of personnel.
• Ability to work within tight timelines with good prioritization.
• Strong analytical and problem-solving abilities.
• Hands-on knowledge of Cloud Platform - MS Azure, Entra, and M365 Security is advantageous.

Responsabilidades

• Provide daily IT Infrastructure/Operations support covering systems software, networks, servers, and end-user terminals via IT Helpdesk, Remote and Onsite Support.
• Configure and maintain server hardware, virtual machines (on-premises and cloud), storage appliances, and network equipment.
• Assist in infrastructure design for IT services based on requirements and standard offerings.
• Manage and support Windows OS and Windows Server Environments.
• Implement pro-active improvements by assessing past problems and weaknesses.
• Apply change management, incident management, and problem management processes.
• Perform system/database setup, patching, backup, DR, and task automation.
• Troubleshoot and resolve infra and IT system issues.
• Support data migration, integration, monitoring, security and compliance.
• Participate in system integration, UAT/FAT/SAT, deployment, staging, and production setup.
• Work with AD, NMS, ClearPass, MFA/2FA, KMS, Antivirus, Patch Management, MDM.

Educación

Bachelor's degree in Information Technology or related field

Herramientas

AD/Active Directory

Azure Entra

M365 Security

Windows OS

Windows Server

Networking basics

Communication

Problem solving

Descripción del empleo

Providing daily IT Infrastructure/Operations support covering systems software, networks, servers, and end-user terminals through IT Helpdesk, Remote and Onsite Support.

Configure and maintain Customer's server hardware and virtual machines (on-premises and cloud), storage appliances and network equipment like Routers/Firewalls/Switches/VPN/Wireless etc.

Assist in the development of infrastructure designs for IT services based on technical requirements and standard IT offerings.

Manage and support Windows OS and Windows Server Environments.

Support and execute pro-active improvements by assessing past problems and current weaknesses in the existing system and/or infrastructure.

Involved in applying formal change management, incident management, and problem management process.

Perform system/database setup, patching, backup, DR and automate tasks.

Other ad-hoc assigned duties

Troubleshoot and resolve infrastructure and IT system issues.

Support data migration, integration, monitoring, security and compliance.

Participate in system integration, UAT/FAT/SAT, deployment, staging, and production setup.

Work with services such as AD, NMS, ClearPass, MFA/2FA, KMS, Antivirus, Patch Management, MDM.

Requirements:

Academic qualification in Information Technology or any relevant discipline.

Hands-on experience with Windows environment

Good Knowledge of Microsoft-related activities and require technical qualifications

Possess good interpersonal and communication skills

Independent and able to work with all levels of personnel

Able to work within tight timelines with good prioritization skills

Good analytical and problem-solving

Hands-on knowledge for Cloud Platform - MS Azure, especially Entra, M365 Security etc will be an advantage