Multilingual HR & Payroll Support Specialist

Teleperformance; George Town; On-site; MYR 42,000 - 62,000; Full time

Job summary

Teleperformance in Penang, Malaysia is seeking a detail-oriented People Support Specialist to support employees with policies, benefits, payroll, and HR systems. The role involves guiding staff through company policies and HR processes from the Penang base.

Candidates should have 3+ years in employee support, proficiency in Workday HCM or similar HRIS, and strong English/Korean communication; additional languages are a plus. Strong data privacy and confidentiality are required.

Qualifications

• At least 3 years of experience in employee support with HR policies, benefits, payroll, and HRIS.
• Proficiency in Workday HCM or other HRIS platforms is required.
• Excellent written and verbal communication skills in English and Korean (or other required languages) at a C1 or higher level.
• Fluency in other languages highly preferred (Spanish, Italian, Vietnamese, Korean, Japanese, German etc).

Responsibilities

• Provide employee support via phone, email, or chat as a knowledgeable resource.
• Address and resolve inquiries related to pay, time away, leave, and benefits using Workday HCM and ServiceNow.

Skills

Employee support

Payroll

HR policies

Bilingual EN/KR

Communication skills

Tools

Workday HCM

ServiceNow

HRIS

Job description

Teleperformance in Penang, Malaysia is seeking a detail-oriented People Support Specialist to support employees with policies, benefits, payroll, and HR systems. The role involves guiding staff through company policies and HR processes from the Penang base.

Candidates should have 3+ years in employee support, proficiency in Workday HCM or similar HRIS, and strong English/Korean communication; additional languages are a plus. Strong data privacy and confidentiality are required.