Multi-Outlet F&B Training Lead

Sushi Hiro; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Performance bonus

Salary increment based on performance

Employee dining discounts

Job summary

Sushi Hiro in Bandar Tasik Selatan, Kuala Lumpur, is seeking a motivated Training Executive to develop and run training programmes that raise staff skills, improve service quality, and uphold our SOPs and standards across outlets.

Based at the Head Office with frequent travel to outlets, you will lead new-hire onboarding, create training materials, monitor compliance, and support openings as we expand.

Qualifications

• Bachelor’s degree in HR, Hospitality, F&B Management, Business Administration or related field.

Responsibilities

• New Employee Orientation: coordinate and conduct onboarding and completion of new-hire checklists.
• FOH Training: coordinate and monitor service training, SOP compliance, and staff performance.
• BOH Training: coordinate and monitor kitchen training, food safety, hygiene, and recipe/SOP compliance.
• Training Monitoring: outlet visits, track progress, identify gaps, and arrange retraining.
• Documentation & Reporting: maintain training records, update materials, and prepare reports.
• Training Support: support new outlets, training needs assessment, and other training activities.

Skills

Training

F&B operations

Restaurant management

Communication

Presentation

Coaching

Onboarding

Travel willingness

Education

Bachelor's degree in HR/ Hospitality/ F&B Management/ Business Admin

Job description

Sushi Hiro in Bandar Tasik Selatan, Kuala Lumpur, is seeking a motivated Training Executive to develop and run training programmes that raise staff skills, improve service quality, and uphold our SOPs and standards across outlets.

Based at the Head Office with frequent travel to outlets, you will lead new-hire onboarding, create training materials, monitor compliance, and support openings as we expand.