Training Executive

Sushi Hiro; Kuala Lumpur; Presencial; MYR 48 000 - 72 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Salary increment based on performance

Employee dining discounts

Resumo da oferta

Sushi Hiro in Bandar Tasik Selatan, Kuala Lumpur, is seeking a motivated Training Executive to develop and run training programmes that raise staff skills, improve service quality, and uphold our SOPs and standards across outlets.

Based at the Head Office with frequent travel to outlets, you will lead new-hire onboarding, create training materials, monitor compliance, and support openings as we expand.

Qualificações

• Bachelor’s degree in HR, Hospitality, F&B Management, Business Administration or related field.

Responsabilidades

• New Employee Orientation: coordinate and conduct onboarding and completion of new-hire checklists.
• FOH Training: coordinate and monitor service training, SOP compliance, and staff performance.
• BOH Training: coordinate and monitor kitchen training, food safety, hygiene, and recipe/SOP compliance.
• Training Monitoring: outlet visits, track progress, identify gaps, and arrange retraining.
• Documentation & Reporting: maintain training records, update materials, and prepare reports.
• Training Support: support new outlets, training needs assessment, and other training activities.

Conhecimentos

Training

F&B operations

Restaurant management

Communication

Presentation

Coaching

Onboarding

Travel willingness

Formação académica

Bachelor's degree in HR/ Hospitality/ F&B Management/ Business Admin

Descrição da oferta de emprego

We are looking for a motivated and detail-oriented Training Executive to join Sushi Hiro in Bandar Tasik Selatan, Kuala Lumpur. This is a full-time position focused on developing and conducting training programmes to enhance employees’ skills, improve service quality, and ensure consistent operational standards across our restaurant outlets. You will play a key role in staff onboarding, training material development, and monitoring compliance with the Company’s SOPs and service standards.

Requirements

Bachelor’s degree in in Human Resources, Hospitality, Food & Beverage Management, Business Administration or a related field.

Minimum 2-3+ years in training, F&B operations, or restaurant management, preferably within a multi-outlet restaurant or QSR chain.

Strong attention to detail, organized, and able to multitask effectively.

Prior exposure to Japanese cuisine or sushi restaurant operations is an added advantage.

Strong communication, presentation, and coaching/facilitation skills.

Possess own transport and is willing to travel frequently between outlets.

Based at the Head Office (Bdr Tasik Selatan) with frequent travel to Sushi Hiro outlets.

Responsibility

New Employee Orientation

Coordinate and conduct orientation, onboarding, and completion of new-hire checklists.

FOH Training

Coordinate and monitor service training, SOP compliance, and staff performance.

BOH Training

Coordinate and monitor kitchen training, food safety, hygiene, and recipe/SOP compliance.

Training Monitoring

Conduct outlet visits, track training progress, identify gaps, and arrange retraining.

Documentation & Reporting

Maintain training records, update training materials, and prepare training reports.

Training Support

Support new outlet openings, training needs assessment, and other training-related activities.

What We Offer

At Sushi Hiro, we believe in rewarding and developing our people. We offer:

Competitive salary package based on experience and qualifications.

Performance bonus.

Salary increment/incentive based on performance.

Career growth and development opportunities.

A supportive, collaborative, and dynamic work environment.

Employee dining discounts and staff benefits.

Opportunities to be part of a fast-growing F&B brand.

About us

Sushi Hiro is one of Malaysia's growing Japanese restaurant brands, dedicated to serving authentic Japanese cuisine with exceptional quality and hospitality. As we continue to expand, we're looking for passionate individuals to grow with us. We foster a collaborative, innovative, and people-focused culture where every team member is empowered to learn, contribute, and build a rewarding career.