Mortgage Sales Consultant Walk-In Interview

RHB Investment Bank Berhad; Johor Bahru; On-site; MYR 50,000 - 90,000; Full time

Job summary

RHB Investment Bank Berhad in Johor Bahru is seeking a results-driven mortgage sales professional to join our customer-focused team. You will proactively engage with potential clients, assess financial needs, and guide them through the mortgage journey.

Join us in a dynamic, regulation-aware environment where success depends on strong communication in Bahasa Malaysia and English, integrity, and the ability to build lasting relationships with real estate partners.

Qualifications

• Proven track record in mortgage/financial sales.
• Strong knowledge of mortgage products and regulatory environment.
• Excellent communication and interpersonal skills.
• Able to work independently and in a team.
• Customer-centric approach to helping clients achieve goals.
• Fluent in Bahasa Malaysia and English (written and spoken).

Responsibilities

• Identify and engage with potential customers to assess financial needs and property goals.
• Evaluate customer profiles and recommend mortgage products.
• Guide customers through mortgage application and approval process.
• Achieve sales targets through lead generation and conversion.
• Build relationships with real estate agents, developers, and referral partners.
• Stay updated on market trends, regulatory changes, and new mortgage products.
• Provide excellent customer service for a smooth client experience.

Skills

Mortgage sales

Customer communication

Language proficiency

Independent & team work

Regulatory knowledge

Job description

Walk-In Interview Location : Taman Mount Austin, Johor Bahru

What you'll be doing

• Proactively identify and engage with potential customers to understand their financial needs and property goals
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions
• Guide customers through the entire mortgage application and approval process
• Achieve and exceed individual sales targets through effective lead generation and conversion
• Build and maintain strong relationships with real estate agents, developers, and other referral partners
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
• Provide excellent customer service and ensure a smooth and seamless experience for clients

What we're looking for

• Proven track record in mortgage/financial sales or a similar consultative sales role
• Strong understanding of the mortgage industry, products, and regulatory environment
• Excellent communication and interpersonal skills to engage effectively with customers
• Ability to work independently and as part of a team to achieve sales targets
• Customer-centric mindset and a genuine desire to help clients achieve their financial goals
• Proficiency in Bahasa Malaysia and English, both written and spoken.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.