Mortgage Sales Consultant

RHB Bank Berhad; Jelutong; On-site; MYR 60,000 - 90,000; Full time

Job summary

RHB Bank Berhad is seeking a proactive Mortgage Sales professional in Malaysia to identify potential customers, assess financial profiles, and recommend mortgage solutions. You will guide clients through the full application and approval process, while building strong referral partner relationships and achieving sales targets.

The role requires excellent communication skills, a customer-centric mindset, and the ability to work both independently and as part of a team.

Qualifications

• Proven track record in mortgage/financial sales or a similar consultative sales role.
• Strong understanding of the mortgage industry, products, and regulatory environment.
• Excellent communication and interpersonal skills to engage effectively with customers.
• Ability to work independently and as part of a team to achieve sales targets.
• Customer-centric mindset and a genuine desire to help clients achieve their financial goals.

Responsibilities

• Proactively identify and engage with potential customers to understand their financial needs and property goals.
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions.
• Guide customers through the entire mortgage application and approval process.
• Achieve and exceed individual sales targets through effective lead generation and conversion.
• Build and maintain strong relationships with real estate agents, developers, and other referral partners.
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features.
• Provide excellent customer service and ensure a smooth and seamless experience for clients.

Skills

Mortgage sales

Customer relationships

Communication skills

Teamwork

Job description

What you'll be doing

• Proactively identify and engage with potential customers to understand their financial needs and property goals
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions
• Guide customers through the entire mortgage application and approval process
• Achieve and exceed individual sales targets through effective lead generation and conversion
• Build and maintain strong relationships with real estate agents, developers, and other referral partners
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
• Provide excellent customer service and ensure a smooth and seamless experience for clients

What we're looking for

• Proven track record in mortgage/financial sales or a similar consultative sales role
• Strong understanding of the mortgage industry, products, and regulatory environment
• Excellent communication and interpersonal skills to engage effectively with customers
• Ability to work independently and as part of a team to achieve sales targets
• Customer-centric mindset and a genuine desire to help clients achieve their financial goals
• Proficiency in Bahasa Malaysia and English, both written and spoken

About RHB

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars - RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.